Oral communication capabilities of governmental purchasers in the USA

The main purpose of this paper is the evaluation of previous German and Spanish research conducted related to oral communication capability in a different cultural surrounding. In order to test the validity of the European findings, a new sample was drawn using membership data of the U.S. based Nati...

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Bibliographic Details
Published in:Journal of public procurement 2009-07, Vol.9 (2), p.197-221
Main Authors: Large, Rudolf O., Giménez, Cristina, McCarthy, Donna
Format: Article
Language:English
Subjects:
Communication
Discriminant analysis
Government purchasing
Influence
Parameter estimation
Public sector
Purchasing
Questionnaires
Research methodology
Response rates
Studies
Validity
Verbal communication
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Summary:The main purpose of this paper is the evaluation of previous German and Spanish research conducted related to oral communication capability in a different cultural surrounding. In order to test the validity of the European findings, a new sample was drawn using membership data of the U.S. based National Institute of Governmental Purchasing. The results of this paper corroborate that oral communication capability is a construct consisting of three dimensions. The model obtained in Europe for managers from private sector purchasers is also applicable in the U.S. for public purchasers. Furthermore, European results proposed four distinct types of communicators, while in the U.S. two additional groups of purchasers were found. Nevertheless, there is limited evidence for demographic or cultural influences on the oral communication capabilities of purchasers.
ISSN:1535-0118
2150-6930
DOI:10.1108/JOPP-09-02-2009-B002