Correlational Analysis of Verbal Interactions During the Consultative Interview and Consultees' Subsequent Perceptions

We examined the relation of consultants' and consultees' verbal behavior during the problem identification interview (PII) to consultees' perceptions. 20 teachers engaged with 1 of 2 consultants in 15-min PIIs about a classroom problem. Verbal interaction patterns of the consultant an...

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Bibliographic Details
Published in:Professional psychology, research and practice research and practice, 1989-10, Vol.20 (5), p.334-339
Main Authors: Martens, Brian K, Lewandowski, Lawrence J, Houk, Jack L
Format: Article
Language:English
Subjects:
Biological and medical sciences
Content Analysis
Fundamental and applied biological sciences. Psychology
Human
Illness and personality
Interviews
Professional Consultation
Psychology and medicine
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Teacher Attitudes
Teachers
Verbal Communication
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Summary:We examined the relation of consultants' and consultees' verbal behavior during the problem identification interview (PII) to consultees' perceptions. 20 teachers engaged with 1 of 2 consultants in 15-min PIIs about a classroom problem. Verbal interaction patterns of the consultant and the consultee during each PII were coded according to Bergan and Tombari's system. After the PII, teachers responded to a 35-item questionnaire assessing their perceptions of the interview. Correlational analyses showed that favorable ratings of the interview were related significantly to the numbers of consultees' inference statements, consultants' positive validation statements, and consultees' statements describing behavior followed by consultants' positive validation. Implications for consultants' behavior during the PII are discussed.
ISSN:0735-7028
1939-1323
DOI:10.1037/0735-7028.20.5.334