Work Groups: From the Hawthorne Studies to Work Teams of the 1990s and Beyond

This article summarizes the Hawthorne studies related to work groups and their legacy and traces applications of work groups and related empirical research through the 1990s. A selective review of empirical studies of work group effectiveness conducted in work settings and published in the last 20 y...

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Bibliographic Details
Published in:Group dynamics 2000-03, Vol.4 (1), p.44-67
Main Authors: Sundstrom, Eric, McIntyre, Michael, Halfhill, Terry, Richards, Heather
Format: Article
Language:English
Subjects:
Group Performance
Organizational Effectiveness
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Summary:This article summarizes the Hawthorne studies related to work groups and their legacy and traces applications of work groups and related empirical research through the 1990s. A selective review of empirical studies of work group effectiveness conducted in work settings and published in the last 20 years addresses 4 questions: (a) What identifying features have field researchers used in operationally defining work groups? (b) What research strategies have been used, and to address what kinds of questions? (c) What criteria of work group effectiveness has the field research measured, using what sources of data? (d) What variables have researchers sought to link with measures of work group effectiveness? On the basis of answers to these questions, an agenda for future research about work groups and work teams is suggested.
ISSN:1089-2699
1930-7802
DOI:10.1037/1089-2699.4.1.44