Virtual Teams: Effects of Technological Mediation on Team Performance

Recent advances in networking environments and telecommunications have led to the proliferation of teams that do not work face-to-face but interact over a computer-mediated communications network. Although some have asserted that virtual teams transcend boundaries of time or distance, others have cl...

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Bibliographic Details
Published in:Group dynamics 2003-12, Vol.7 (4), p.297-323
Main Authors: Driskell, James E, Radtke, Paul H, Salas, Eduardo
Format: Article
Language:English
Subjects:
Computer Mediated Communication
Employee Interaction
Group Cohesion
Human
Job Performance
Occupational Status
Organizational Behavior
Virtual Teams
Work Teams
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Summary:Recent advances in networking environments and telecommunications have led to the proliferation of teams that do not work face-to-face but interact over a computer-mediated communications network. Although some have asserted that virtual teams transcend boundaries of time or distance, others have claimed that working remotely in a mediated team environment differs in significant ways from working face-to-face. In this article, the authors examine the effects of technological mediation on team processes such as cohesiveness, status and authority relations, counternormative behavior, and communication. They discuss conditions under which distance matters in virtual team interaction.
ISSN:1089-2699
1930-7802
DOI:10.1037/1089-2699.7.4.297