Invested resource, competitive intellectual capital, and corporate performance

Purpose - On the health care industry, the paper aims to study the effects of intellectual capital, identify using an input-process-output concept of human, customer, innovative and process capitals, on company performances.Design methodology approach - From a resource-based and intellectual capital...

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Bibliographic Details
Published in:Journal of intellectual capital 2010-10, Vol.11 (4), p.433-450
Main Authors: Cheng, Meng-Yuh, Lin, Jer-Yan, Hsiao, Tzy-Yih, Lin, Thomas W.
Format: Article
Language:English
Subjects:
Book value
Brand equity
Brand loyalty
Business performance
Competition
Competitive advantage
Customer relations
Empirical analysis
Financial performance
Financial statements
Health care
Human
Human capital
Hypotheses
Innovations
Intangible assets
Intellectual capital
Intellectual property
Knowledge management
Management theory
Market value
Mathematical models
Methodology
Perceptions
Performance enhancement
Personnel management
R&D
Research & development
Research & development expenditures
Statistical analysis
Strategic management
Studies
Value creation
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Summary:Purpose - On the health care industry, the paper aims to study the effects of intellectual capital, identify using an input-process-output concept of human, customer, innovative and process capitals, on company performances.Design methodology approach - From a resource-based and intellectual capital perspective, the structural path model is applied to financial data to analyze the six-value creation relationships among the four components of intellectual capital, as well as the causal effects of intellectual capital on company performance.Findings - Empirical findings suggest a significant relationship between intellectual capital and company performance. These results also suggest that innovative capacity and process reformation shall be considered first, and through the human value-added of human capital, firms can improve their company's performance.Originality value - There have been many arguments as to whether intellectual capital is quantitatively measurable. This paper provides a tangible means of quantifying intellectual capital.
ISSN:1469-1930
1758-7468
DOI:10.1108/14691931011085623