Development of facilities management in Malaysia

• Published in: Journal of facilities management 2010-02, Vol.8 (1), p.75-81
• Main Authors: Nizam Kamaruzzaman, Syahrul, Marinie Ahmad Zawawi, Emma
• Format: Article
• Language: English
• Subjects: Construction; Efficiency; Facilities; Facilities management; Maintenance; Maintenance management; Malaysia; Outsourcing; Prime ministers; Privatization; Property management; Public buildings; Public sector; Quality management; Quality of service; Statistical analysis; Studies; Third party; Total quality
• ISSN: 1472-5967; 1741-0983
• DOI: 10.1108/14725961011019094

Purpose - This paper aims to provide better understanding of the practices and experiences of facilities management (FM) in Malaysia.Design methodology approach - The paper discusses contemporary roles, issues and future challenges facing FM in Malaysia. It also reviews other western countries where FM is better and more effectively managed. In addition, the paper generates ideas on the future plans and strategies for the development of FM in Malaysia.Findings - The paper finds that Malaysia still lacks a maintenance and facilities culture. Many things need to be established in order to satisfy both the public and private sectors. Out-sourcing is identified as one of the best options for FM in Malaysia, which may involve more companies, with more contracts being tendered out.Originality value - This literature review offers insight into FM in Malaysia. It is suggests that more technical expertise in this field should be encouraged in order to improve the status of FM in the country.