Developing a Taxonomy of 'Award-Winning' Restaurants-What are They Actually?

This article aims to clarify the term "award-winning restaurants," by conducting a literature review focussed on answering six broad questions. The questions posed relate to what awards are; who are judged; who decides on awards; what are being judged; why do awards exist; and what awards...

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Bibliographic Details
Published in:Journal of quality assurance in hospitality & tourism 2011-04, Vol.12 (2), p.140-156
Main Authors: Edelheim, Johan R., Lee, Yun Lok, Lee, Szu Han, Caldicott, Julia
Format: Article
Language:English
Subjects:
award-winning
Awards & honors
Definitions
formative and summative evaluations
quality assurance
Quality control
restaurant awards
Restaurants
star-rating
Studies
Vocabularies & taxonomies
Citations: Items that cite this one
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Description
Summary:This article aims to clarify the term "award-winning restaurants," by conducting a literature review focussed on answering six broad questions. The questions posed relate to what awards are; who are judged; who decides on awards; what are being judged; why do awards exist; and what awards are available? The paper is compiled with a set of definitions and categories to illuminate, in comparable terms, what is required of a restaurant to become award-winning. This paper has no empirical component; it creates a foundation for studies which can be used to ensure that quality assurance, rather than marketing objectives, is at the forefront when restaurant awards are in question.
ISSN:1528-008X
1528-0098
DOI:10.1080/1528008X.2011.541815