Counseling activity in single-session online counseling with adolescents: An adherence study

While online counseling is increasingly utilized, little is known about what counseling work takes place in the online environment. The aim of this study was to quantify online counseling activity by determining counselors' adherence to the widely used model in which they had been trained. Tran...

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Bibliographic Details
Published in:Psychotherapy research 2011-09, Vol.21 (5), p.583-592
Main Authors: Chardon, Lydia, Bagraith, Karl S., King, Robert John
Format: Article
Language:English
Subjects:
adherence
Adolescent
brief psychotherapy
Counseling
Counseling - methods
Counseling - standards
Female
Guideline Adherence - standards
Humans
Male
online counseling
process research
Psychometrics - instrumentation
Psychotherapy - methods
Psychotherapy - standards
Qualitative Research
Teenagers
Telemedicine - methods
Telemedicine - standards
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Summary:While online counseling is increasingly utilized, little is known about what counseling work takes place in the online environment. The aim of this study was to quantify online counseling activity by determining counselors' adherence to the widely used model in which they had been trained. Transcripts (n=85) of online counseling with adolescents were evaluated, using a standardized and psychometrically sound instrument. We found that, while counseling in 53% of transcripts progressed through each of the key stages of counseling, the focus of most sessions was information gathering; and goal exploration and action planning were typically superficial and often absent. Possible reasons for low counseling depth are discussed and recommendations made for the further development of online counseling.
ISSN:1050-3307
1468-4381
DOI:10.1080/10503307.2011.592550