The Impacts of System and Human Factors on Online Learning Systems Use and Learner Satisfaction

ABSTRACT Success in an online learning environment is tied to both human and system factors. This study illuminates the unique contributions of human factors (comfort with online learning, self‐management of learning, and perceived Web self‐efficacy) to online learning system success, which is measu...

Full description

Saved in:
Bibliographic Details
Published in:Decision sciences journal of innovative education 2011-09, Vol.9 (3), p.437-461
Main Authors: Alshare, Khaled A., Freeze, Ronald D., Lane, Peggy L., Wen, H. Joseph
Format: Article
Language:English
Subjects:
College Students
Computer Literacy
Computer System Design
Computer Use
Demography
Electronic Learning
Human Factors
Impact analysis
Information Quality
Internet
IS Success
Online Courses
Online instruction
Online Learning
Prediction
Predictor Variables
Satisfaction
Self Efficacy
Self Management
Student Attitudes
Studies
Success factors
System Quality
System Use
User Satisfaction
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:ABSTRACT Success in an online learning environment is tied to both human and system factors. This study illuminates the unique contributions of human factors (comfort with online learning, self‐management of learning, and perceived Web self‐efficacy) to online learning system success, which is measured in terms of usage and satisfaction. The research model was tested employing SEM on a sample of 674 college students enrolled in at least one online course. The factors of comfort with online learning and perceived Web self‐efficacy were significant predictors of satisfaction. Comfort with online learning was significant in predicting usage. The impact of demographic variables was examined.
ISSN:1540-4595
1540-4609
DOI:10.1111/j.1540-4609.2011.00321.x