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Design of demand driven return supply chain for high-tech products
Purpose: The purpose of this study is to design a responsive network for after-sale services of high-tech products. Design/methodology/approach: Analytic Hierarchy Process (AHP) and weighted max-min approach are integrated to solve a fuzzy goal programming model. Findings: Uncertainty is an importan...
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| Published in: | Journal of industrial engineering and management 2011-01, Vol.4 (3), p.481 |
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| Main Authors: | , |
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| Language: | English |
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| cited_by | cdi_FETCH-LOGICAL-c402t-6215316cefa0bd2dd5e2ac90679eedd1859a50ec5c293e7025bf82d5c547a8a03 |
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| container_issue | 3 |
| container_start_page | 481 |
| container_title | Journal of industrial engineering and management |
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| creator | Ashayeri, Jalal Tuzkaya, Gülfem |
| description | Purpose: The purpose of this study is to design a responsive network for after-sale services of high-tech products.
Design/methodology/approach: Analytic Hierarchy Process (AHP) and weighted max-min approach are integrated to solve a fuzzy goal programming model.
Findings: Uncertainty is an important characteristic of reverse logistics networks, and the level of uncertainty increases with the decrease of the products’ life-cycle.
Research limitations/implications: Some of the objective functions of our model are simplified to deal with non-linearities.
Practical implications: Designing after-sale services networks for high-tech products is an overwhelming task, especially when the external environment is characterized by high levels of uncertainty and dynamism. This study presents a comprehensive modeling approach to simplify this task.
Originality/value: Consideration of multiple objectives is rare in reverse logistics network design literature. Although the number of multi-objective reverse logistics network design studies has been increasing in recent years, the last two objective of our model is unique to this research area. |
| doi_str_mv | 10.3926/jiem.2011.v4n3.p481-503 |
| format | article |
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Design/methodology/approach: Analytic Hierarchy Process (AHP) and weighted max-min approach are integrated to solve a fuzzy goal programming model.
Findings: Uncertainty is an important characteristic of reverse logistics networks, and the level of uncertainty increases with the decrease of the products’ life-cycle.
Research limitations/implications: Some of the objective functions of our model are simplified to deal with non-linearities.
Practical implications: Designing after-sale services networks for high-tech products is an overwhelming task, especially when the external environment is characterized by high levels of uncertainty and dynamism. This study presents a comprehensive modeling approach to simplify this task.
Originality/value: Consideration of multiple objectives is rare in reverse logistics network design literature. Although the number of multi-objective reverse logistics network design studies has been increasing in recent years, the last two objective of our model is unique to this research area.</description><identifier>ISSN: 2013-8423</identifier><identifier>EISSN: 2013-0953</identifier><identifier>DOI: 10.3926/jiem.2011.v4n3.p481-503</identifier><language>eng</language><publisher>Barcelona: Universitat Politècnica de Catalunya</publisher><subject>Analysis ; High tech industries ; Logistics ; Product life cycle ; Product returns ; Reverse logistics ; Studies ; Technical support</subject><ispartof>Journal of industrial engineering and management, 2011-01, Vol.4 (3), p.481</ispartof><rights>Copyright Vicenc Fernandez 2011</rights><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c402t-6215316cefa0bd2dd5e2ac90679eedd1859a50ec5c293e7025bf82d5c547a8a03</citedby></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://www.proquest.com/docview/928946844?pq-origsite=primo$$EHTML$$P50$$Gproquest$$Hfree_for_read</linktohtml><link.rule.ids>314,776,780,11667,25731,27901,27902,36037,36989,44339,44566</link.rule.ids></links><search><creatorcontrib>Ashayeri, Jalal</creatorcontrib><creatorcontrib>Tuzkaya, Gülfem</creatorcontrib><title>Design of demand driven return supply chain for high-tech products</title><title>Journal of industrial engineering and management</title><description>Purpose: The purpose of this study is to design a responsive network for after-sale services of high-tech products.
Design/methodology/approach: Analytic Hierarchy Process (AHP) and weighted max-min approach are integrated to solve a fuzzy goal programming model.
Findings: Uncertainty is an important characteristic of reverse logistics networks, and the level of uncertainty increases with the decrease of the products’ life-cycle.
Research limitations/implications: Some of the objective functions of our model are simplified to deal with non-linearities.
Practical implications: Designing after-sale services networks for high-tech products is an overwhelming task, especially when the external environment is characterized by high levels of uncertainty and dynamism. This study presents a comprehensive modeling approach to simplify this task.
Originality/value: Consideration of multiple objectives is rare in reverse logistics network design literature. 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Tuzkaya, Gülfem</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c402t-6215316cefa0bd2dd5e2ac90679eedd1859a50ec5c293e7025bf82d5c547a8a03</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2011</creationdate><topic>Analysis</topic><topic>High tech industries</topic><topic>Logistics</topic><topic>Product life cycle</topic><topic>Product returns</topic><topic>Reverse logistics</topic><topic>Studies</topic><topic>Technical support</topic><toplevel>online_resources</toplevel><creatorcontrib>Ashayeri, Jalal</creatorcontrib><creatorcontrib>Tuzkaya, Gülfem</creatorcontrib><collection>Revistes Catalanes amb Acces Obert (RACO)</collection><collection>Revistes Catalanes amb Accés Obert (RACO) (Full Text)</collection><collection>Revistes Catalanes amb Accés Obert (RACO)</collection><collection>CrossRef</collection><collection>ProQuest Central (Corporate)</collection><collection>ABI/INFORM Collection</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ABI/INFORM Collection</collection><collection>ProQuest SciTech Collection</collection><collection>ProQuest Technology Collection</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ABI/INFORM Collection (Alumni Edition)</collection><collection>Materials Science & Engineering Collection</collection><collection>ProQuest Central (Alumni)</collection><collection>ProQuest Central</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>Business Premium Collection</collection><collection>Technology Collection</collection><collection>ProQuest One Community College</collection><collection>Latin America & Iberia Database</collection><collection>ProQuest Central Korea</collection><collection>Business Premium Collection (Alumni)</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>SciTech Premium Collection</collection><collection>ProQuest Business Collection (Alumni Edition)</collection><collection>ProQuest Business Collection</collection><collection>ABI/INFORM Professional Advanced</collection><collection>ProQuest Engineering Collection</collection><collection>ABI/INFORM global</collection><collection>Engineering Database</collection><collection>Publicly Available Content (ProQuest)</collection><collection>One Business (ProQuest)</collection><collection>ProQuest One Business (Alumni)</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>Engineering collection</collection><collection>ProQuest Central Basic</collection><jtitle>Journal of industrial engineering and management</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Ashayeri, Jalal</au><au>Tuzkaya, Gülfem</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Design of demand driven return supply chain for high-tech products</atitle><jtitle>Journal of industrial engineering and management</jtitle><date>2011-01-01</date><risdate>2011</risdate><volume>4</volume><issue>3</issue><spage>481</spage><pages>481-</pages><issn>2013-8423</issn><eissn>2013-0953</eissn><abstract>Purpose: The purpose of this study is to design a responsive network for after-sale services of high-tech products.
Design/methodology/approach: Analytic Hierarchy Process (AHP) and weighted max-min approach are integrated to solve a fuzzy goal programming model.
Findings: Uncertainty is an important characteristic of reverse logistics networks, and the level of uncertainty increases with the decrease of the products’ life-cycle.
Research limitations/implications: Some of the objective functions of our model are simplified to deal with non-linearities.
Practical implications: Designing after-sale services networks for high-tech products is an overwhelming task, especially when the external environment is characterized by high levels of uncertainty and dynamism. This study presents a comprehensive modeling approach to simplify this task.
Originality/value: Consideration of multiple objectives is rare in reverse logistics network design literature. Although the number of multi-objective reverse logistics network design studies has been increasing in recent years, the last two objective of our model is unique to this research area.</abstract><cop>Barcelona</cop><pub>Universitat Politècnica de Catalunya</pub><doi>10.3926/jiem.2011.v4n3.p481-503</doi><oa>free_for_read</oa></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 2013-8423 |
| ispartof | Journal of industrial engineering and management, 2011-01, Vol.4 (3), p.481 |
| issn | 2013-8423 2013-0953 |
| language | eng |
| recordid | cdi_proquest_journals_928946844 |
| source | ABI/INFORM global; Publicly Available Content (ProQuest); IngentaConnect Journals |
| subjects | Analysis High tech industries Logistics Product life cycle Product returns Reverse logistics Studies Technical support |
| title | Design of demand driven return supply chain for high-tech products |
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