Funder demands for quality management in the non-profit sector: challenges and responses in a non-profit infrastructure network

External pressure by funders can be a catalyst for a more proactive and strategic approach to quality management in the non-profit sector, however it can also lead to cynical responses which do little to promote learning and improvement. This case study of a national infrastructure organization that...

Full description

Saved in:
Bibliographic Details
Published in:Public money & management 2011-03, Vol.31 (2), p.99-106
Main Authors: Morris, Tila, Ogden, Susan M.
Format: Article
Language:English
Subjects:
Case studies
Learning
Non-profit organizations
Nonprofit management
Nonprofit organizations
Organizational behavior
Organizational learning
Quality control
Quality management
Studies
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
cited_by cdi_FETCH-LOGICAL-c421t-5367c57dbce1d951d77a6f11e8f883fa91b57c981d0ee2f6bfdd444ae04ebe973
cites cdi_FETCH-LOGICAL-c421t-5367c57dbce1d951d77a6f11e8f883fa91b57c981d0ee2f6bfdd444ae04ebe973
container_end_page 106
container_issue 2
container_start_page 99
container_title Public money & management
container_volume 31
creator Morris, Tila
Ogden, Susan M.
description External pressure by funders can be a catalyst for a more proactive and strategic approach to quality management in the non-profit sector, however it can also lead to cynical responses which do little to promote learning and improvement. This case study of a national infrastructure organization that supports a network of local non-profit organizations provides insight into the attitudes and challenges that can arise from such external, top-down pressure.
doi_str_mv 10.1080/09540962.2011.560703
format article
fullrecord <record><control><sourceid>proquest_infor</sourceid><recordid>TN_cdi_proquest_miscellaneous_1033285615</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>2333772051</sourcerecordid><originalsourceid>FETCH-LOGICAL-c421t-5367c57dbce1d951d77a6f11e8f883fa91b57c981d0ee2f6bfdd444ae04ebe973</originalsourceid><addsrcrecordid>eNp9kUtLxDAUhYMoOD7-gYvgyk3HpGma1o2I-ALBja5DJrmZqbbJmKTIrPzrpoyCuHB1uZdzPi7nIHRCyZyShpyTllekrct5SSid85oIwnbQjFa1KFpGyl00myTFpNlHBzG-EkKoaMgMfd6OzkDABgblTMTWB_w-qr5LG5wvagkDuIQ7h9MKsPOuWAdvu4Qj6OTDBdYr1ffglhBxBuAAce1dzFu2qN-GztmgYgqjTmPIKEgfPrwdoT2r-gjH3_MQvdzePF_fF49Pdw_XV4-FrkqaCs5qobkwCw3UtJwaIVRtKYXGNg2zqqULLnTbUEMASlsvrDFVVSkgFSygFewQnW25-Zv3EWKSQxc19L1y4McoKWGsbHhNeZae_pG--jG4_J1s6pwzF2ziVVuRDj7GAFauQzeosMkkOZUif0qRUylyW0q2XW5tOQ0fBpUj6I1MatP7kONxuouS_Uv4Ar0NlcA</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>864095737</pqid></control><display><type>article</type><title>Funder demands for quality management in the non-profit sector: challenges and responses in a non-profit infrastructure network</title><source>International Bibliography of the Social Sciences (IBSS)</source><source>Business Source Ultimate</source><source>Taylor and Francis Social Sciences and Humanities Collection</source><creator>Morris, Tila ; Ogden, Susan M.</creator><creatorcontrib>Morris, Tila ; Ogden, Susan M.</creatorcontrib><description>External pressure by funders can be a catalyst for a more proactive and strategic approach to quality management in the non-profit sector, however it can also lead to cynical responses which do little to promote learning and improvement. This case study of a national infrastructure organization that supports a network of local non-profit organizations provides insight into the attitudes and challenges that can arise from such external, top-down pressure.</description><identifier>ISSN: 0954-0962</identifier><identifier>EISSN: 1467-9302</identifier><identifier>DOI: 10.1080/09540962.2011.560703</identifier><language>eng</language><publisher>Oxford: Taylor &amp; Francis</publisher><subject>Case studies ; Learning ; Non-profit organizations ; Nonprofit management ; Nonprofit organizations ; Organizational behavior ; Organizational learning ; Quality control ; Quality management ; Studies</subject><ispartof>Public money &amp; management, 2011-03, Vol.31 (2), p.99-106</ispartof><rights>Copyright CIPFA 2011</rights><rights>Copyright Blackwell Publishing Ltd. 2011</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c421t-5367c57dbce1d951d77a6f11e8f883fa91b57c981d0ee2f6bfdd444ae04ebe973</citedby><cites>FETCH-LOGICAL-c421t-5367c57dbce1d951d77a6f11e8f883fa91b57c981d0ee2f6bfdd444ae04ebe973</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,776,780,27901,27902,33200,33201</link.rule.ids></links><search><creatorcontrib>Morris, Tila</creatorcontrib><creatorcontrib>Ogden, Susan M.</creatorcontrib><title>Funder demands for quality management in the non-profit sector: challenges and responses in a non-profit infrastructure network</title><title>Public money &amp; management</title><description>External pressure by funders can be a catalyst for a more proactive and strategic approach to quality management in the non-profit sector, however it can also lead to cynical responses which do little to promote learning and improvement. This case study of a national infrastructure organization that supports a network of local non-profit organizations provides insight into the attitudes and challenges that can arise from such external, top-down pressure.</description><subject>Case studies</subject><subject>Learning</subject><subject>Non-profit organizations</subject><subject>Nonprofit management</subject><subject>Nonprofit organizations</subject><subject>Organizational behavior</subject><subject>Organizational learning</subject><subject>Quality control</subject><subject>Quality management</subject><subject>Studies</subject><issn>0954-0962</issn><issn>1467-9302</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2011</creationdate><recordtype>article</recordtype><sourceid>8BJ</sourceid><recordid>eNp9kUtLxDAUhYMoOD7-gYvgyk3HpGma1o2I-ALBja5DJrmZqbbJmKTIrPzrpoyCuHB1uZdzPi7nIHRCyZyShpyTllekrct5SSid85oIwnbQjFa1KFpGyl00myTFpNlHBzG-EkKoaMgMfd6OzkDABgblTMTWB_w-qr5LG5wvagkDuIQ7h9MKsPOuWAdvu4Qj6OTDBdYr1ffglhBxBuAAce1dzFu2qN-GztmgYgqjTmPIKEgfPrwdoT2r-gjH3_MQvdzePF_fF49Pdw_XV4-FrkqaCs5qobkwCw3UtJwaIVRtKYXGNg2zqqULLnTbUEMASlsvrDFVVSkgFSygFewQnW25-Zv3EWKSQxc19L1y4McoKWGsbHhNeZae_pG--jG4_J1s6pwzF2ziVVuRDj7GAFauQzeosMkkOZUif0qRUylyW0q2XW5tOQ0fBpUj6I1MatP7kONxuouS_Uv4Ar0NlcA</recordid><startdate>201103</startdate><enddate>201103</enddate><creator>Morris, Tila</creator><creator>Ogden, Susan M.</creator><general>Taylor &amp; Francis</general><general>Taylor &amp; Francis Ltd</general><scope>AAYXX</scope><scope>CITATION</scope><scope>8BJ</scope><scope>FQK</scope><scope>JBE</scope></search><sort><creationdate>201103</creationdate><title>Funder demands for quality management in the non-profit sector: challenges and responses in a non-profit infrastructure network</title><author>Morris, Tila ; Ogden, Susan M.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c421t-5367c57dbce1d951d77a6f11e8f883fa91b57c981d0ee2f6bfdd444ae04ebe973</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2011</creationdate><topic>Case studies</topic><topic>Learning</topic><topic>Non-profit organizations</topic><topic>Nonprofit management</topic><topic>Nonprofit organizations</topic><topic>Organizational behavior</topic><topic>Organizational learning</topic><topic>Quality control</topic><topic>Quality management</topic><topic>Studies</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Morris, Tila</creatorcontrib><creatorcontrib>Ogden, Susan M.</creatorcontrib><collection>CrossRef</collection><collection>International Bibliography of the Social Sciences (IBSS)</collection><collection>International Bibliography of the Social Sciences</collection><collection>International Bibliography of the Social Sciences</collection><jtitle>Public money &amp; management</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Morris, Tila</au><au>Ogden, Susan M.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Funder demands for quality management in the non-profit sector: challenges and responses in a non-profit infrastructure network</atitle><jtitle>Public money &amp; management</jtitle><date>2011-03</date><risdate>2011</risdate><volume>31</volume><issue>2</issue><spage>99</spage><epage>106</epage><pages>99-106</pages><issn>0954-0962</issn><eissn>1467-9302</eissn><abstract>External pressure by funders can be a catalyst for a more proactive and strategic approach to quality management in the non-profit sector, however it can also lead to cynical responses which do little to promote learning and improvement. This case study of a national infrastructure organization that supports a network of local non-profit organizations provides insight into the attitudes and challenges that can arise from such external, top-down pressure.</abstract><cop>Oxford</cop><pub>Taylor &amp; Francis</pub><doi>10.1080/09540962.2011.560703</doi><tpages>8</tpages></addata></record>
fulltext fulltext
identifier ISSN: 0954-0962
ispartof Public money & management, 2011-03, Vol.31 (2), p.99-106
issn 0954-0962
1467-9302
language eng
recordid cdi_proquest_miscellaneous_1033285615
source International Bibliography of the Social Sciences (IBSS); Business Source Ultimate; Taylor and Francis Social Sciences and Humanities Collection
subjects Case studies
Learning
Non-profit organizations
Nonprofit management
Nonprofit organizations
Organizational behavior
Organizational learning
Quality control
Quality management
Studies
title Funder demands for quality management in the non-profit sector: challenges and responses in a non-profit infrastructure network
url http://sfxeu10.hosted.exlibrisgroup.com/loughborough?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-02-08T05%3A46%3A32IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_infor&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Funder%20demands%20for%20quality%20management%20in%20the%20non-profit%20sector:%20challenges%20and%20responses%20in%20a%20non-profit%20infrastructure%20network&rft.jtitle=Public%20money%20&%20management&rft.au=Morris,%20Tila&rft.date=2011-03&rft.volume=31&rft.issue=2&rft.spage=99&rft.epage=106&rft.pages=99-106&rft.issn=0954-0962&rft.eissn=1467-9302&rft_id=info:doi/10.1080/09540962.2011.560703&rft_dat=%3Cproquest_infor%3E2333772051%3C/proquest_infor%3E%3Cgrp_id%3Ecdi_FETCH-LOGICAL-c421t-5367c57dbce1d951d77a6f11e8f883fa91b57c981d0ee2f6bfdd444ae04ebe973%3C/grp_id%3E%3Coa%3E%3C/oa%3E%3Curl%3E%3C/url%3E&rft_id=info:oai/&rft_pqid=864095737&rft_id=info:pmid/&rfr_iscdi=true