Software Maintenance Maturity Model (SMmm): the software maintenance process model

We address the assessment and improvement of the software maintenance function by proposing a maturity model for daily software maintenance activities: the Software Maintenance Maturity Model (SMmm). The software maintenance function suffers from a scarcity of management models to facilitate its eva...

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Bibliographic Details
Published in:Journal of software maintenance and evolution 2005-05, Vol.17 (3), p.197-223
Main Authors: April, Alain, Huffman Hayes, Jane, Abran, Alain, Dumke, Reiner
Format: Article
Language:English
Subjects:
Complement
Computer programs
empirical studies
Evolution
key practices
Maintenance
maintenance maturity model
maintenance process model
Management
Mathematical models
Software
software maintenance best practices
software maintenance improvement
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Summary:We address the assessment and improvement of the software maintenance function by proposing a maturity model for daily software maintenance activities: the Software Maintenance Maturity Model (SMmm). The software maintenance function suffers from a scarcity of management models to facilitate its evaluation, management, and continuous improvement. The SMmm addresses the unique activities of software maintenance while preserving a structure similar to that of the Capability Maturity Model integration (CMMi). It is designed to be used as a complement to that model. The SMmm is based on practitioners' experience, international standards, and the seminal literature on software maintenance. We present the model's purpose, scope, foundation, and architecture, followed by its initial validation. Copyright © 2005 John Wiley & Sons, Ltd.
ISSN:1532-060X
1532-0618
DOI:10.1002/smr.311