Extraboard Performance: TriMet Case Study

This paper examines extraboard operations at TriMet, the transit provider for the Portland, Oregon, metropolitan area. The extraboard consists of a pool of operators who fill open work resulting from absences and other causes. Drawing on 7 years of daily operations data, the paper examines first the...

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Bibliographic Details
Published in:Transportation research record 2012-01, Vol.2274 (1), p.61-68
Main Authors: Strathman, James G., Kwon, Sung Moon, Callas, Steve
Format: Article
Language:English
Subjects:
Focusing
Metropolitan areas
Operators
Pools
Statistical analysis
Transportation
Utilization
Citations: Items that this one cites
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Summary:This paper examines extraboard operations at TriMet, the transit provider for the Portland, Oregon, metropolitan area. The extraboard consists of a pool of operators who fill open work resulting from absences and other causes. Drawing on 7 years of daily operations data, the paper examines first the general performance of the extraboard in filling open work. The paper then presents statistical analyses focusing on open work patterns and the effects of selected work rules on operator utilization and service delivery. Last, suggestions are made for improving the efficiency of extraboard operations.
ISSN:0361-1981
2169-4052
DOI:10.3141/2274-06