Performance against local service quality indicators: re-setting the indicators

Local service quality indicators (SQIs) both for genitourinary medicine and HIV were drafted following patient and public involvement in 2009. At that time there were few published data to help in setting some of the original SQIs. Our clinical performance was audited against these SQIs in 2009 and...

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Bibliographic Details
Published in:International journal of STD & AIDS 2012-05, Vol.23 (5), p.359-361
Main Authors: Challenor, R, Warwick, Z, Ekanayaka, R
Format: Article
Language:English
Subjects:
AIDS/HIV
Benchmarking - methods
Biological and medical sciences
Epidemiology. Vaccinations
General aspects
HIV Infections - diagnosis
HIV Infections - therapy
Human immunodeficiency virus
Human viral diseases
Humans
Infectious diseases
Medical sciences
Outcome and Process Assessment (Health Care) - methods
Quality Indicators, Health Care
Viral diseases
Viral diseases of the lymphoid tissue and the blood. Aids
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Summary:Local service quality indicators (SQIs) both for genitourinary medicine and HIV were drafted following patient and public involvement in 2009. At that time there were few published data to help in setting some of the original SQIs. Our clinical performance was audited against these SQIs in 2009 and subsequently re-audited in 2010 and 2011. The SQIs were revised based upon the results of the three audits. This paper attempts to explain the revisions based upon the audits. Commissioners are currently working with service providers around the country to develop HIV clinical outcome indicators that link payment to performance. It is vital to ensure that clinical outcome indicators are set correctly so that they are challenging but still achievable. We hope other services may wish to audit performance against our revised measures. If such data were to be pooled this could provide evidence for more robust benchmarking.
ISSN:0956-4624
1758-1052
DOI:10.1258/ijsa.2011.011388