Parent Satisfaction Questionnaire with Neonatal Hearing Screening Programs: Psychometric properties of the Persian version

Abstract Objectives Measuring parent satisfaction with neonatal hearing screening programs is one of the most important indicators for assessing the quality and effectiveness and a useful instrument to identify service shortfalls. The aims of this study were to translate and adapt Parent Satisfactio...

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Bibliographic Details
Published in:International journal of pediatric otorhinolaryngology 2013-11, Vol.77 (11), p.1902-1907
Main Authors: Shojaee, Mina, Kamali, Mohammad, Sameni, Seyed Jalal, Chabok, Ali
Format: Article
Language:English
Subjects:
Adult
Female
Hearing Disorders - diagnosis
Hearing Tests - methods
Humans
Infant, Newborn
Iran
Language
Male
Neonatal hearing screening
Neonatal Screening - methods
Neonatal Screening - organization & administration
Otolaryngology
Parent satisfaction
Parents
Patient Satisfaction
Pediatrics
Program Evaluation
Psychometric properties
Psychometrics
Questionnaire
Reproducibility of Results
Surveys and Questionnaires
Translations
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Summary:Abstract Objectives Measuring parent satisfaction with neonatal hearing screening programs is one of the most important indicators for assessing the quality and effectiveness and a useful instrument to identify service shortfalls. The aims of this study were to translate and adapt Parent Satisfaction Questionnaire with Neonatal Hearing Screening Programs (PSQ-NHSPs) to Persian language, determine the validity and reliability of this translation, and determine the level of parent satisfaction with neonatal hearing screening programs in Iran. Methods Translated Persian version of the original English PSQ-HNSPs was presented to 138 parents whose children had received hearing screening before discharge from hospital. Results The majority of parents responded strongly agree or agree to all dimensions of the questionnaire: overall satisfaction (90.6%), personnel in charge of hearing test (60.1%), and appointment activities (58%). Good internal consistency reliability ( a = 0.89) and moderate test–retest reliability ( r = 0.61) of the Persian version of PSQ-NHSPs were indicated. Construct validity was demonstrated by a significant positive relationship between overall satisfaction and specific dimensions in the questionnaire. Conclusion The Persian version of PSQ-NHSPs is a valid and reliable tool to assess the level of parent satisfaction with neonatal hearing screening programs.
ISSN:0165-5876
1872-8464
DOI:10.1016/j.ijporl.2013.09.007