What locals want: Jordanian employees' views on expatriate managers

This paper sheds light on the expatriate-local relationship based on local employees' perspectives of expatriate managers. Drawing on a survey of local employees working in three Western multinational banks in Jordan, the study explores local employees' views on expatriate managers and the...

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Bibliographic Details
Published in:International journal of human resource management 2014-01, Vol.25 (2), p.212-233
Main Authors: Syed, Jawad, Hazboun, Nour George, Murray, Peter A.
Format: Article
Language:English
Subjects:
Banking industry
Banks
Culture
Employee management relations
Employees
expatriate managers
Expatriates
host-country nationals
Jordan
local context
Local culture
local employees
Managers
multinational companies
Multinational corporations
Multinational enterprises
Nationality
Studies
Work environment
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Summary:This paper sheds light on the expatriate-local relationship based on local employees' perspectives of expatriate managers. Drawing on a survey of local employees working in three Western multinational banks in Jordan, the study explores local employees' views on expatriate managers and their performance. The study reveals that local employees are generally indifferent to their manager's nationality as long as the manager has the capability to drive the subsidiary forward. However, one key concern of locals is the ability of expatriates to adapt to the local culture and business environment. The study also points towards a significant gap between the formal rationale for expatriation by multinational companies and what local employees perceive as real reasons behind expatriation.
ISSN:0958-5192
1466-4399
DOI:10.1080/09585192.2013.812975