Knowledge management: practices and challenges

Knowledge management (KM) is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its business performance. Organizations are realizing that knowledge is a crucial resource for organizations and it...

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Bibliographic Details
Published in:Industrial management + data systems 2000-02, Vol.100 (1), p.17-21
Main Authors: Gupta, Babita, Iyer, Lakshmi S, Aronson, Jay E
Format: Article
Language:English
Subjects:
Business
Capital assets
Competitive advantage
Core competencies
Corporate culture
Decision making
Employment
Explicit knowledge
Information management
Information resource management
Information technology
Innovations
Intellectual capital
Intelligence
Knowledge management
Knowledge workers
Organizational learning
Problem solving
Strategic planning
Studies
Tacit knowledge
Technological change
Trends
Workshops
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Summary:Knowledge management (KM) is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its business performance. Organizations are realizing that knowledge is a crucial resource for organizations and it should be managed judiciously. Organizations need to harness knowledge not only to stay competitive, but also to become innovative. KM requires a major shift in organizational culture and a commitment at all levels of a firm to make it work. Through a supportive organizational climate, ideally, through effective KM, an organization can bring its entire organizational learning and knowledge to bear on any problem, anywhere in the world, at anytime
ISSN:0263-5577
1758-5783
0263-5577
DOI:10.1108/02635570010273018