Communication strategies and accommodations utilized by health care providers with hearing loss: a pilot study

Poor communication between health care providers and patients may negatively impact patient outcomes, and enhancing communication is one way to improve outcomes. Effective communication is particularly important for health care providers who have hearing loss. The authors found that a systematic sur...

Full description

Saved in:
Bibliographic Details
Published in:American journal of audiology 2014-03, Vol.23 (1), p.7-19
Main Authors: Trotter, Alanna R, Matt, Susan B, Wojnara, Danuta
Format: Article
Language:English
Subjects:
Adult
Care and treatment
Clinical outcomes
Cochlear Implants
Communication
Communication Aids for Disabled
Communication Skills
Communication Strategies
Deafness
Female
Health aspects
Health care industry
Health facilities
Health Personnel
Health Services
Hearing Aids
Hearing Loss
Hospitalized Children
Hospitals
Humans
Learning Modules
Male
Medical care
Medical personnel
Meta Analysis
Middle Aged
Nurses
Patient satisfaction
Patients
Physicians
Physiological aspects
Pilot Projects
Professional-Patient Relations
Sign Language
Stethoscopes
Studies
Surveys and Questionnaires
Utilization
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Poor communication between health care providers and patients may negatively impact patient outcomes, and enhancing communication is one way to improve outcomes. Effective communication is particularly important for health care providers who have hearing loss. The authors found that a systematic survey of the communication strategies and experiences of health care providers with hearing loss had not yet been conducted. In this pilot study, 32 health care professionals with hearing loss were recruited via the Association of Medical Professionals With Hearing Losses and were asked to complete a 28-question survey. Health care providers with hearing loss already employ strategies that all health care providers are encouraged to use in order to enhance patient–provider communication, and survey participants have found the strategies to be effective. The communication techniques and assistive technologies used by individuals with hearing loss seem to be effective: All participants reported feeling able to communicate effectively with patients at least most of the time. More research is needed to determine if use of these communication techniques has similar results for health care providers without hearing loss.
ISSN:1059-0889
1558-9137
DOI:10.1044/1059-0889(2013/12-0065)