Management trust, organizational trust, and organizational performance: advancing and measuring a theoretical model

The purpose of this study was to propose a theoretical model and empirically measure whether trust impacts organizational performance. This study focused on three constructs: management trust (MT); organizational trust (OT); and organizational performance (OP). Specifically, the results of this stud...

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Bibliographic Details
Published in:Management and Production Engineering Review 2014-03, Vol.5 (1), p.32-41
Main Authors: Paliszkiewicz, Joanna, Koohang, Alex, Goluchowski, Jerzy, Horn, Jeretta Nord
Format: Article
Language:English
Subjects:
Construction
Culture
Empirical analysis
Management
Performance enhancement
Production engineering
Sustaining
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Summary:The purpose of this study was to propose a theoretical model and empirically measure whether trust impacts organizational performance. This study focused on three constructs: management trust (MT); organizational trust (OT); and organizational performance (OP). Specifically, the results of this study determined whether management trust (MT) significantly and positively contributes to organizational trust (OT) and whether organizational trust (OT) significantly and positively contributes to organizational performance (OP). Based on the findings, recommendations were made for building and sustaining a culture that will lead to improved organizational performance).
ISSN:2080-8208
2082-1344
DOI:10.2478/mper-2014-0005