Factors analysis for E-Services Adoption in Jordan: A Technology Acceptance Study

This work investigates the factors affecting the adoption and acceptance of e-services in Jordan. Requirements for successful e-services implementation is addressed, and significant barriers being faced by e-services users and developers are described. Results have indicated that ease of use, useful...

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Bibliographic Details
Published in:Modern applied science 2014-05, Vol.8 (3), p.192-192
Main Authors: AL-Saraireh, Ja’afer, ALnbhan, Mohammad
Format: Article
Language:English
Subjects:
Acceptance
Barriers
Developers
Factor analysis
Obstacles
Risk
Risk perception
Technology utilization
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Summary:This work investigates the factors affecting the adoption and acceptance of e-services in Jordan. Requirements for successful e-services implementation is addressed, and significant barriers being faced by e-services users and developers are described. Results have indicated that ease of use, usefulness, credibility, self-efficacy and trust had positive effects on the e-services adoption in Jordan. However, risk and cost at the other spectrum had a significant negative effect. Outcomes of this research have drawn a number of practical implications achieving positive attitude towards e-services adoption and developing the employment of e-services applications. Such implications include: promoting its trust, decreasing the perceived risk and cost, overcoming services development obstacles, considering user's capability concerns, and increasing the awareness of e-services usefulness and ease of use.
ISSN:1913-1844
1913-1852
DOI:10.5539/mas.v8n3p192