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Measuring Patterns in Team Interaction Sequences Using a Discrete Recurrence Approach
Objective: Recurrence-based measures of communication determinism and pattern information are described and validated using previously collected team interaction data. Background: Team coordination dynamics has revealed that “mixing” team membership can lead to flexible interaction processes, but ke...
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Published in: | Human factors 2012-08, Vol.54 (4), p.503-517 |
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Main Authors: | , , , |
Format: | Article |
Language: | English |
Subjects: | |
Citations: | Items that this one cites Items that cite this one |
Online Access: | Get full text |
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Summary: | Objective:
Recurrence-based measures of communication determinism and pattern information are described and validated using previously collected team interaction data.
Background:
Team coordination dynamics has revealed that “mixing” team membership can lead to flexible interaction processes, but keeping a team “intact” can lead to rigid interaction processes. We hypothesized that communication of intact teams would have greater determinism and higher pattern information compared to that of mixed teams.
Method:
Determinism and pattern information were measured from three-person Uninhabited Air Vehicle team communication sequences over a series of 40-minute missions. Because team members communicated using push-to-talk buttons, communication sequences were automatically generated during each mission.
Results:
The Composition × Mission determinism effect was significant. Intact teams’ determinism increased over missions, whereas mixed teams’ determinism did not change. Intact teams had significantly higher maximum pattern information than mixed teams.
Conclusion:
Results from these new communication analysis methods converge with content-based methods and support our hypotheses.
Application:
Because they are not content based, and because they are automatic and fast, these new methods may be amenable to real-time communication pattern analysis. |
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ISSN: | 0018-7208 1547-8181 |
DOI: | 10.1177/0018720811426140 |