A Meta-Analysis of Country Differences in the High-Performance Work System-Business Performance Relationship: The Roles of National Culture and Managerial Discretion

• Published in: Journal of applied psychology 2014-11, Vol.99 (6), p.1011-1041
• Main Authors: Rabl, Tanja, Jayasinghe, Mevan, Gerhart, Barry, Kühlmann, Torsten M.
• Format: Article
• Language: English
• Subjects: Africa; Asia; Business; Commerce; Countries; Cross Cultural Differences; Cross-Cultural Comparison; Cultural differences; Culture; Effectiveness studies; Europe; High performance systems; Human; Humans; Management theory; Manycountries; Meta-analysis; National culture; New Zealand; North America; Organizational Culture; Organizational Effectiveness; Personnel Management - methods; Systematic review
• ISSN: 0021-9010; 1939-1854
• DOI: 10.1037/a0037712

Our article develops a conceptual framework based primarily on national culture perspectives but also incorporating the role of managerial discretion (cultural tightness-looseness, institutional flexibility), which is aimed at achieving a better understanding of how the effectiveness of high-performance work systems (HPWSs) may vary across countries. Based on a meta-analysis of 156 HPWS-business performance effect sizes from 35,767 firms and establishments in 29 countries, we found that the mean HPWS-business performance effect size was positive overall (corrected r = .28) and positive in each country, regardless of its national culture or degree of institutional flexibility. In the case of national culture, the HPWS-business performance relationship was, on average, actually more strongly positive in countries where the degree of a priori hypothesized consistency or fit between an HPWS and national culture (according to national culture perspectives) was lower, except in the case of tight national cultures, where greater a priori fit of an HPWS with national culture was associated with a more positive HPWS-business performance effect size. However, in loose cultures (and in cultures that were neither tight nor loose), less a priori hypothesized consistency between an HPWS and national culture was associated with higher HPWS effectiveness. As such, our findings suggest the importance of not only national culture but also managerial discretion in understanding the HPWS-business performance relationship.