Understanding the intentions of users to 'stick' to social networking sites: a case study in Taiwan

Social networking sites (SNSs) are the most popular social platforms for developing personal networks. They provide multiple interactive functions for users to create and use large social networks. To determine why people exhibit 'stickiness' to SNSs, this study uses the uses and gratifica...

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Bibliographic Details
Published in:Behaviour & information technology 2015-02, Vol.34 (2), p.151-162
Main Authors: Wei, Hsiao-Lan, Lin, Kuan-Yu, Lu, Hsi-Peng, Chuang, I-Hsin
Format: Article
Language:English
Subjects:
Case studies
Computer platforms
Construction
Human-computer interaction
Interactive
interactivity
Mathematical models
Motivation
motivational needs
Networks
Platforms
social networking sites (SNSs)
Social networks
User behaviour
Users
uses and gratifications theory
Web site stickiness
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Summary:Social networking sites (SNSs) are the most popular social platforms for developing personal networks. They provide multiple interactive functions for users to create and use large social networks. To determine why people exhibit 'stickiness' to SNSs, this study uses the uses and gratifications theory as an underlying structure and builds the research model with factors of motivational needs and interactivity. Our results showed that social needs, information needs, human-message interaction, and human-human interaction are crucial factors that affect the 'stickiness' of users to SNSs. The implications of these findings are presented in this paper.
ISSN:0144-929X
1362-3001
DOI:10.1080/0144929X.2014.928745