An empirical analysis of the relationship between IT training sources and IT value

Information technology (IT) training has been identified as a key factor for the success of IT applications and the most frequently applied coping mechanism to handle changing IT. However, there is a question as to how IT training has to be conducted to obtain desired outcomes (higher levels of IT v...

Full description

Saved in:
Bibliographic Details
Published in:Information systems management 2010-01, Vol.27 (3), p.274-283
Main Authors: Soto-Acosta, Pedro, Martinez-Conesa, Isabel, Colomo-Palacios, Ricardo
Format: Article
Language:English
Subjects:
Betriebliche Weiterbildung
business value
Empirical analysis
Information systems
Information technology
Informationstechnik
IT training
IT value
Management
Studies
Success
Training
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Information technology (IT) training has been identified as a key factor for the success of IT applications and the most frequently applied coping mechanism to handle changing IT. However, there is a question as to how IT training has to be conducted to obtain desired outcomes (higher levels of IT value). This paper analyses the presence of IT training sources used by firms and examines the influence on IT business value. Here, IT training is studied according to three IT training sources: in-house IT training, outside IT training, and self IT training by employees. In addition, differences in IT training sources are analysed according to two contingency factors: business size and business industry. Results show a positive relationship between IT training sources (outside and self IT training) and IT business value and confirm that IT training sources are positively related to business size and differ moderately by business industry.
ISSN:1058-0530
1934-8703
DOI:10.1080/10580530.2010.493847