A social capital perspective on meta-knowledge contribution and social computing

Recent years have seen a substantial growth of social computing, where large numbers of individual users share content with others in online communities. Social computing systems have thus led to a profusion of highly heterogeneous data, further exacerbating the traditional problems of knowledge sha...

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Bibliographic Details
Published in:Decision Support Systems 2012-04, Vol.53 (1), p.118-126
Main Authors: Nov, Oded, Ye, Chen, Kumar, Nanda
Format: Article
Language:English
Subjects:
Applied sciences
Communities
Computation
Computer science
Computer science
control theory
systems
Computer systems and distributed systems. User interface
Decision support systems
Exact sciences and technology
Firm modelling
Flickr
Information sharing
Information systems. Data bases
Knowledge
Memory organisation. Data processing
Meta-knowledge
On-line systems
Online
Operational research and scientific management
Operational research. Management science
Social capital
Social computing
Social networks
Software
Studies
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Summary:Recent years have seen a substantial growth of social computing, where large numbers of individual users share content with others in online communities. Social computing systems have thus led to a profusion of highly heterogeneous data, further exacerbating the traditional problems of knowledge sharing. This has made Meta-knowledge (knowledge about knowledge) important and more widely used, as it helps users locate knowledge easily. However, the reasons for people's meta-knowledge contribution in the social computing context and the extent to which this may differ from traditional knowledge contribution remain largely unexplored. This gap is addressed in the present study. Building on social capital theory, and using a combination of survey and independent system data, we explore what affects individual meta-knowledge contribution on Flickr, a popular photo-sharing service.
ISSN:0167-9236
1873-5797
DOI:10.1016/j.dss.2011.12.009