The Influence of User Attribute onto the Factors of Anshin for Online Shopping Users

In this research, we investigate users' subjective sense of security, which we call An shin in Japanese. The research goal is to create a guideline of An shin in information security for users. In this paper, we report how the user security knowledge level could influence the factors of An shin...

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Bibliographic Details
Main Authors: Nishioka, Dai, Murayama, Yuko
Format: Conference Proceeding
Language:English
Subjects:
Age
Anshin
Companies
Computer information security
Conferences
Factor analysis
Guidelines
Information security
Information technology
Level (quantity)
Online shopping
Psychology
Questionnaire
Sex
Surveys
Trust
Usability
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Summary:In this research, we investigate users' subjective sense of security, which we call An shin in Japanese. The research goal is to create a guideline of An shin in information security for users. In this paper, we report how the user security knowledge level could influence the factors of An shin for online shopping users. Traditional studies on security are based on the assumption that users would feel the sense of security with objectively secure systems. We conducted a Web survey using questionnaire with 920 subjects. In this paper, we report how the user attributes (age, sex, knowledge, experience) influence the factors of An shin for online shopping users. As a result, we showed that woman and low experience level group feel An shin when provided with secure systems and services. Moreover, we showed that other group does not feel An shin when provided with secure systems and services.
ISSN:1530-1605
2572-6862
1530-1605
DOI:10.1109/HICSS.2015.53