Impact Survey: measuring your library's impact

Impact Survey now has 856 registered libraries from 46 different states, ranging from large urban systems serving thousands of patrons to single-outlet libraries in rural communities. Since October 2013, 449 libraries have used Impact Survey, yielding more than 45,000 survey responses, giving those...

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Bibliographic Details
Published in:Public libraries 2015-05, Vol.54 (3), p.35
Main Author: Becker, Samantha
Format: Magazinearticle
Language:English
Subjects:
Community support
Decision making
Feedback
Librarians
Public access
Public libraries
Studies
Surveys
Online Access:Get full text
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Summary:Impact Survey now has 856 registered libraries from 46 different states, ranging from large urban systems serving thousands of patrons to single-outlet libraries in rural communities. Since October 2013, 449 libraries have used Impact Survey, yielding more than 45,000 survey responses, giving those libraries valuable data on how patrons use public library services. The research was the first large-scale study assessing how people use technology services at public libraries, why they use them, and how these services have helped improve their lives.9The study used a mixedmethod approach that included case studies, interviews, focus groups, and a national telephone survey.
ISSN:0163-5506