Development of a decision support system for supplier evaluation and order allocation

This study aims to develop models and generate a decision support system (DSS) for the improvement of supplier evaluation and order allocation decisions in a supply chain. Supplier evaluation and order allocation are complex, multi criteria decisions. Initially, an analytic hierarchy process (AHP) m...

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Bibliographic Details
Published in:Expert systems with applications 2012-04, Vol.39 (5), p.4927-4937
Main Authors: Erdem, Aslı Sencer, Göçen, Emir
Format: Article
Language:English
Subjects:
Allocations
Analytic hierarchy process
Criteria
Decision support systems
Dynamics
Expert systems
Goal programming
Order allocation
Purchasing
Supplier evaluation
Suppliers
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Summary:This study aims to develop models and generate a decision support system (DSS) for the improvement of supplier evaluation and order allocation decisions in a supply chain. Supplier evaluation and order allocation are complex, multi criteria decisions. Initially, an analytic hierarchy process (AHP) model is developed for qualitative and quantitative evaluation of suppliers. Based on these evaluations, a goal programming (GP) model is developed for order allocation among suppliers. The models are integrated into a DSS that provides a dynamic, flexible and fast decision making environment. The DSS environment is tested at the purchasing department of a manufacturer and feedbacks are obtained.
ISSN:0957-4174
1873-6793
DOI:10.1016/j.eswa.2011.10.024