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The relationship between interpersonal conflict and workplace bullying
Purpose – The purpose of this paper is to examine the role that conflict management styles play in the relationship between interpersonal conflict and workplace bullying. Design/methodology/approach – A survey study was conducted among 761 employees from different organizations in Spain. Findings –...
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| Published in: | Journal of managerial psychology 2015-01, Vol.30 (3), p.250-263 |
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| Main Authors: | , , , |
| Format: | Article |
| Language: | English |
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| cited_by | cdi_FETCH-LOGICAL-c522t-9b7a6721d453904b176f545693159f79ce732e6e12a0870bf8e7c19a4bd60bf33 |
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| cites | cdi_FETCH-LOGICAL-c522t-9b7a6721d453904b176f545693159f79ce732e6e12a0870bf8e7c19a4bd60bf33 |
| container_end_page | 263 |
| container_issue | 3 |
| container_start_page | 250 |
| container_title | Journal of managerial psychology |
| container_volume | 30 |
| creator | Leon-Perez, Jose M Medina, Francisco J Arenas, Alicia Munduate, Lourdes |
| description | Purpose
– The purpose of this paper is to examine the role that conflict management styles play in the relationship between interpersonal conflict and workplace bullying.
Design/methodology/approach
– A survey study was conducted among 761 employees from different organizations in Spain.
Findings
– Results suggest that an escalation of the conflict process from task related to relationship conflict may explain bullying situations to some extent. Regarding conflict management, attempts to actively manage conflict through problem solving may prevent it escalating to higher emotional levels (relationship conflict) and bullying situations; in contrast, other conflict management strategies seem to foster conflict escalation.
Research limitations/implications
– The correlational design makes the conclusions on causality questionable, and future research should examine the dynamic conflict process in more detail. On the other hand, to the authors’ knowledge, this is the first study empirically differentiating interpersonal conflict and workplace bullying.
Originality/value
– This study explores how conflict management can prevent conflict escalating into workplace bullying, which has important implications for occupational health practitioners and managers. |
| doi_str_mv | 10.1108/JMP-01-2013-0034 |
| format | article |
| fullrecord | <record><control><sourceid>proquest_emera</sourceid><recordid>TN_cdi_proquest_miscellaneous_1709737246</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>1705067553</sourcerecordid><originalsourceid>FETCH-LOGICAL-c522t-9b7a6721d453904b176f545693159f79ce732e6e12a0870bf8e7c19a4bd60bf33</originalsourceid><addsrcrecordid>eNqNkT1PwzAQhi0EEqWwM0ZiYQk927GdjKiifKgIhjJbTnKhKa4T7ERV_z2JygJiYDqd9Lzv6fQQcknhhlJIZ0_PrzHQmAHlMQBPjsiEKpHGSqn0mEyAyTTmWSJPyVkIGxgwwbMJWazWGHm0pqsbF9Z1G-XY7RBdVLsOfYs-NM7YqGhcZeuii4wro13jP1prCozy3tp97d7PyUllbMCL7zklb4u71fwhXr7cP85vl3EhGOviLFdGKkbLZDgOSU6VrEQiZMapyCqVFag4Q4mUGUgV5FWKqqCZSfJSDhvnU3J96G1989lj6PS2DgVaaxw2fdBUQaa4Yon8DypAKiHG1qtf6Kbp_fB20IzyFFIuEzZQcKAK34TgsdKtr7fG7zUFPTrQgwMNVI8O9OhgiMwOEdyiN7b8K_HDGv8CCiGGJQ</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>2138083642</pqid></control><display><type>article</type><title>The relationship between interpersonal conflict and workplace bullying</title><source>Applied Social Sciences Index & Abstracts (ASSIA)</source><source>Social Science Premium Collection</source><source>ABI/INFORM Global</source><source>Emerald:Jisc Collections:Emerald Subject Collections HE and FE 2024-2026:Emerald Premier (reading list)</source><source>Sociology Collection</source><source>Sociological Abstracts</source><creator>Leon-Perez, Jose M ; Medina, Francisco J ; Arenas, Alicia ; Munduate, Lourdes</creator><creatorcontrib>Leon-Perez, Jose M ; Medina, Francisco J ; Arenas, Alicia ; Munduate, Lourdes</creatorcontrib><description>Purpose
– The purpose of this paper is to examine the role that conflict management styles play in the relationship between interpersonal conflict and workplace bullying.
Design/methodology/approach
– A survey study was conducted among 761 employees from different organizations in Spain.
Findings
– Results suggest that an escalation of the conflict process from task related to relationship conflict may explain bullying situations to some extent. Regarding conflict management, attempts to actively manage conflict through problem solving may prevent it escalating to higher emotional levels (relationship conflict) and bullying situations; in contrast, other conflict management strategies seem to foster conflict escalation.
Research limitations/implications
– The correlational design makes the conclusions on causality questionable, and future research should examine the dynamic conflict process in more detail. On the other hand, to the authors’ knowledge, this is the first study empirically differentiating interpersonal conflict and workplace bullying.
Originality/value
– This study explores how conflict management can prevent conflict escalating into workplace bullying, which has important implications for occupational health practitioners and managers.</description><identifier>ISSN: 0268-3946</identifier><identifier>EISSN: 1758-7778</identifier><identifier>DOI: 10.1108/JMP-01-2013-0034</identifier><language>eng</language><publisher>Bradford: Emerald Group Publishing Limited</publisher><subject>Bullying ; Causality ; Conflict management ; Conflict resolution ; Constructive conflict ; Corporate culture ; Corporate image ; Correlation ; Dynamics ; Employees ; HR & organizational behaviour ; Interpersonal conflict ; Management ; Management styles ; Medical personnel ; Occupational health ; Occupational psychology ; Organizational conflict ; Organizational psychology ; Problem solving ; Researchers ; Role conflict ; Social conflict ; Strategy ; Tasks ; Workplaces</subject><ispartof>Journal of managerial psychology, 2015-01, Vol.30 (3), p.250-263</ispartof><rights>Emerald Group Publishing Limited</rights><rights>Emerald Group Publishing Limited 2015</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c522t-9b7a6721d453904b176f545693159f79ce732e6e12a0870bf8e7c19a4bd60bf33</citedby><cites>FETCH-LOGICAL-c522t-9b7a6721d453904b176f545693159f79ce732e6e12a0870bf8e7c19a4bd60bf33</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://www.proquest.com/docview/2138083642?pq-origsite=primo$$EHTML$$P50$$Gproquest$$H</linktohtml><link.rule.ids>314,780,784,11687,12845,21393,21394,27343,27923,27924,30998,33610,33611,33773,34529,34530,36059,36060,43732,44114,44362</link.rule.ids></links><search><creatorcontrib>Leon-Perez, Jose M</creatorcontrib><creatorcontrib>Medina, Francisco J</creatorcontrib><creatorcontrib>Arenas, Alicia</creatorcontrib><creatorcontrib>Munduate, Lourdes</creatorcontrib><title>The relationship between interpersonal conflict and workplace bullying</title><title>Journal of managerial psychology</title><description>Purpose
– The purpose of this paper is to examine the role that conflict management styles play in the relationship between interpersonal conflict and workplace bullying.
Design/methodology/approach
– A survey study was conducted among 761 employees from different organizations in Spain.
Findings
– Results suggest that an escalation of the conflict process from task related to relationship conflict may explain bullying situations to some extent. Regarding conflict management, attempts to actively manage conflict through problem solving may prevent it escalating to higher emotional levels (relationship conflict) and bullying situations; in contrast, other conflict management strategies seem to foster conflict escalation.
Research limitations/implications
– The correlational design makes the conclusions on causality questionable, and future research should examine the dynamic conflict process in more detail. On the other hand, to the authors’ knowledge, this is the first study empirically differentiating interpersonal conflict and workplace bullying.
Originality/value
– This study explores how conflict management can prevent conflict escalating into workplace bullying, which has important implications for occupational health practitioners and managers.</description><subject>Bullying</subject><subject>Causality</subject><subject>Conflict management</subject><subject>Conflict resolution</subject><subject>Constructive conflict</subject><subject>Corporate culture</subject><subject>Corporate image</subject><subject>Correlation</subject><subject>Dynamics</subject><subject>Employees</subject><subject>HR & organizational behaviour</subject><subject>Interpersonal conflict</subject><subject>Management</subject><subject>Management styles</subject><subject>Medical personnel</subject><subject>Occupational health</subject><subject>Occupational psychology</subject><subject>Organizational conflict</subject><subject>Organizational psychology</subject><subject>Problem solving</subject><subject>Researchers</subject><subject>Role conflict</subject><subject>Social conflict</subject><subject>Strategy</subject><subject>Tasks</subject><subject>Workplaces</subject><issn>0268-3946</issn><issn>1758-7778</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2015</creationdate><recordtype>article</recordtype><sourceid>7QJ</sourceid><sourceid>ALSLI</sourceid><sourceid>BHHNA</sourceid><sourceid>HEHIP</sourceid><sourceid>M0C</sourceid><sourceid>M2S</sourceid><recordid>eNqNkT1PwzAQhi0EEqWwM0ZiYQk927GdjKiifKgIhjJbTnKhKa4T7ERV_z2JygJiYDqd9Lzv6fQQcknhhlJIZ0_PrzHQmAHlMQBPjsiEKpHGSqn0mEyAyTTmWSJPyVkIGxgwwbMJWazWGHm0pqsbF9Z1G-XY7RBdVLsOfYs-NM7YqGhcZeuii4wro13jP1prCozy3tp97d7PyUllbMCL7zklb4u71fwhXr7cP85vl3EhGOviLFdGKkbLZDgOSU6VrEQiZMapyCqVFag4Q4mUGUgV5FWKqqCZSfJSDhvnU3J96G1989lj6PS2DgVaaxw2fdBUQaa4Yon8DypAKiHG1qtf6Kbp_fB20IzyFFIuEzZQcKAK34TgsdKtr7fG7zUFPTrQgwMNVI8O9OhgiMwOEdyiN7b8K_HDGv8CCiGGJQ</recordid><startdate>20150101</startdate><enddate>20150101</enddate><creator>Leon-Perez, Jose M</creator><creator>Medina, Francisco J</creator><creator>Arenas, Alicia</creator><creator>Munduate, Lourdes</creator><general>Emerald Group Publishing Limited</general><scope>AAYXX</scope><scope>CITATION</scope><scope>0-V</scope><scope>0U~</scope><scope>1-H</scope><scope>3V.</scope><scope>7QJ</scope><scope>7U4</scope><scope>7WY</scope><scope>7WZ</scope><scope>7XB</scope><scope>8AO</scope><scope>8FI</scope><scope>8FK</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>ALSLI</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>BHHNA</scope><scope>CCPQU</scope><scope>DWI</scope><scope>DWQXO</scope><scope>FYUFA</scope><scope>F~G</scope><scope>GNUQQ</scope><scope>HEHIP</scope><scope>K6~</scope><scope>K8~</scope><scope>L.-</scope><scope>L.0</scope><scope>M0C</scope><scope>M0T</scope><scope>M2M</scope><scope>M2S</scope><scope>PQBIZ</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>PSYQQ</scope><scope>Q9U</scope><scope>WZK</scope><scope>7T2</scope><scope>7U2</scope><scope>C1K</scope><scope>7TA</scope><scope>8FD</scope><scope>JG9</scope></search><sort><creationdate>20150101</creationdate><title>The relationship between interpersonal conflict and workplace bullying</title><author>Leon-Perez, Jose M ; Medina, Francisco J ; Arenas, Alicia ; Munduate, Lourdes</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c522t-9b7a6721d453904b176f545693159f79ce732e6e12a0870bf8e7c19a4bd60bf33</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2015</creationdate><topic>Bullying</topic><topic>Causality</topic><topic>Conflict management</topic><topic>Conflict resolution</topic><topic>Constructive conflict</topic><topic>Corporate culture</topic><topic>Corporate image</topic><topic>Correlation</topic><topic>Dynamics</topic><topic>Employees</topic><topic>HR & organizational behaviour</topic><topic>Interpersonal conflict</topic><topic>Management</topic><topic>Management styles</topic><topic>Medical personnel</topic><topic>Occupational health</topic><topic>Occupational psychology</topic><topic>Organizational conflict</topic><topic>Organizational psychology</topic><topic>Problem solving</topic><topic>Researchers</topic><topic>Role conflict</topic><topic>Social conflict</topic><topic>Strategy</topic><topic>Tasks</topic><topic>Workplaces</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Leon-Perez, Jose M</creatorcontrib><creatorcontrib>Medina, Francisco J</creatorcontrib><creatorcontrib>Arenas, Alicia</creatorcontrib><creatorcontrib>Munduate, Lourdes</creatorcontrib><collection>CrossRef</collection><collection>ProQuest Social Sciences Premium Collection</collection><collection>Global News & ABI/Inform Professional</collection><collection>Trade PRO</collection><collection>ProQuest Central (Corporate)</collection><collection>Applied Social Sciences Index & Abstracts (ASSIA)</collection><collection>Sociological Abstracts (pre-2017)</collection><collection>ABI/INFORM Collection</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ProQuest Pharma Collection</collection><collection>Hospital Premium Collection</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ProQuest Central (Alumni)</collection><collection>ProQuest Central</collection><collection>Social Science Premium Collection</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>Business Premium Collection</collection><collection>Sociological Abstracts</collection><collection>ProQuest One Community College</collection><collection>Sociological Abstracts</collection><collection>ProQuest Central Korea</collection><collection>Health Research Premium Collection</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>ProQuest Central Student</collection><collection>Sociology Collection</collection><collection>ProQuest Business Collection</collection><collection>DELNET Management Collection</collection><collection>ABI/INFORM Professional Advanced</collection><collection>ABI/INFORM Professional Standard</collection><collection>ABI/INFORM Global</collection><collection>Healthcare Administration Database</collection><collection>Psychology Database</collection><collection>Sociology Database</collection><collection>One Business (ProQuest)</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>ProQuest One Psychology</collection><collection>ProQuest Central Basic</collection><collection>Sociological Abstracts (Ovid)</collection><collection>Health and Safety Science Abstracts (Full archive)</collection><collection>Safety Science and Risk</collection><collection>Environmental Sciences and Pollution Management</collection><collection>Materials Business File</collection><collection>Technology Research Database</collection><collection>Materials Research Database</collection><jtitle>Journal of managerial psychology</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Leon-Perez, Jose M</au><au>Medina, Francisco J</au><au>Arenas, Alicia</au><au>Munduate, Lourdes</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>The relationship between interpersonal conflict and workplace bullying</atitle><jtitle>Journal of managerial psychology</jtitle><date>2015-01-01</date><risdate>2015</risdate><volume>30</volume><issue>3</issue><spage>250</spage><epage>263</epage><pages>250-263</pages><issn>0268-3946</issn><eissn>1758-7778</eissn><abstract>Purpose
– The purpose of this paper is to examine the role that conflict management styles play in the relationship between interpersonal conflict and workplace bullying.
Design/methodology/approach
– A survey study was conducted among 761 employees from different organizations in Spain.
Findings
– Results suggest that an escalation of the conflict process from task related to relationship conflict may explain bullying situations to some extent. Regarding conflict management, attempts to actively manage conflict through problem solving may prevent it escalating to higher emotional levels (relationship conflict) and bullying situations; in contrast, other conflict management strategies seem to foster conflict escalation.
Research limitations/implications
– The correlational design makes the conclusions on causality questionable, and future research should examine the dynamic conflict process in more detail. On the other hand, to the authors’ knowledge, this is the first study empirically differentiating interpersonal conflict and workplace bullying.
Originality/value
– This study explores how conflict management can prevent conflict escalating into workplace bullying, which has important implications for occupational health practitioners and managers.</abstract><cop>Bradford</cop><pub>Emerald Group Publishing Limited</pub><doi>10.1108/JMP-01-2013-0034</doi><tpages>14</tpages><oa>free_for_read</oa></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 0268-3946 |
| ispartof | Journal of managerial psychology, 2015-01, Vol.30 (3), p.250-263 |
| issn | 0268-3946 1758-7778 |
| language | eng |
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| source | Applied Social Sciences Index & Abstracts (ASSIA); Social Science Premium Collection; ABI/INFORM Global; Emerald:Jisc Collections:Emerald Subject Collections HE and FE 2024-2026:Emerald Premier (reading list); Sociology Collection; Sociological Abstracts |
| subjects | Bullying Causality Conflict management Conflict resolution Constructive conflict Corporate culture Corporate image Correlation Dynamics Employees HR & organizational behaviour Interpersonal conflict Management Management styles Medical personnel Occupational health Occupational psychology Organizational conflict Organizational psychology Problem solving Researchers Role conflict Social conflict Strategy Tasks Workplaces |
| title | The relationship between interpersonal conflict and workplace bullying |
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