Public Service Motivation Concepts and Theory: A Critique

With its growth in popularity, public service motivation (PSM) research has been subjected to increasing critical scrutiny, but with more focus on measurement and models than on concepts. The authors examine PSM against standard criteria for judging the strength of concepts (e.g., resonance, parsimo...

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Bibliographic Details
Published in:Public administration review 2015-09, Vol.75 (5), p.700-710
Main Authors: Bozeman, Barry, Su, Xuhong
Format: Article
Language:English
Subjects:
ANNIVERSARY SYMPOSIUM: PUBLIC SERVICE MOTIVATION RESEARCH
Criteria
Criticism
Differentiation
Measurement
Measurement techniques
Motivation
Power
Public administration
Public services
Theory
Work motivation
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Summary:With its growth in popularity, public service motivation (PSM) research has been subjected to increasing critical scrutiny, but with more focus on measurement and models than on concepts. The authors examine PSM against standard criteria for judging the strength of concepts (e.g., resonance, parsimony, differentiation, and depth). After providing a critique of PSM concepts, they conclude with suggestions for research programs that could improve the explanatory power of PSM theory.
ISSN:0033-3352
1540-6210
DOI:10.1111/puar.12248