Stakeholder engagement and compliance culture: An empirical study of Scottish private finance initiative projects

This research examines the experience of stakeholders of the Private Finance Initiative (PFI). The local authorities' accounts of engaging stakeholders are compared against the stakeholders' experience of being engaged. The findings suggest that the increasing procedures and tools used by...

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Bibliographic Details
Published in:Public management review 2011-06, Vol.13 (5), p.707-729
Main Authors: Foo, Loke-Min, Asenova, Darinka, Bailey, Stephen, Hood, John
Format: Article
Language:English
Subjects:
Authority
Central Government
Compliance culture
Culture
Decision Making
Finance
Interest Groups
Public Private Partnership
public procurement
Public Services
Public-Private Partnerships
school projects
Schottland
Schulpolitik
Stakeholder
stakeholder engagement
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Summary:This research examines the experience of stakeholders of the Private Finance Initiative (PFI). The local authorities' accounts of engaging stakeholders are compared against the stakeholders' experience of being engaged. The findings suggest that the increasing procedures and tools used by local authorities to engage stakeholders do not necessarily lead to more positive experiences of the latter. Some stakeholders perceive engagement as merely an exercise by the local authorities to comply with central government policy guidelines and the stakeholders' views have not had substantial impact on the overall decision-making process. The findings highlight the inadequacy of a compliance culture in public services.
ISSN:1471-9037
1471-9045
1471-9045
DOI:10.1080/14719037.2010.532961