Communication issues within critical care - emergency department perspectives

Effective communication is an essential aspect of the emergency department (ED) (Bagnasco et al., 2013; Grant and Jenkins, 2014). Poor communication negatively influences patient safety outcomes (Bagnasco et al., 2013; Grant and Jenkins, 2014; Reader et al., 2014). Inadequate communication results i...

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Bibliographic Details
Published in:Nursing in critical care 2015-11, Vol.20 (6), p.284-286
Main Authors: Sasso, Loredana, Bagnasco, Annamaria, Aleo, Giuseppe, Whelan, Jacqueline, Muldowney, Yvonne, Buckley, Sinéad, McCarthy, Sandra, Timmins, Fiona
Format: Article
Language:English
Subjects:
Communication
Critical Care - psychology
Emergency Nursing - methods
Emergency Service, Hospital - organization & administration
Humans
Nursing
Patient Handoff
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Summary:Effective communication is an essential aspect of the emergency department (ED) (Bagnasco et al., 2013; Grant and Jenkins, 2014). Poor communication negatively influences patient safety outcomes (Bagnasco et al., 2013; Grant and Jenkins, 2014; Reader et al., 2014). Inadequate communication results in admission delays, delayed treatments, inadequate pain control and medication errors (Bigham et al., 2012; Lau and Wang, 2013; Callinan and Brandt, 2015). These issues are particularly problematic within the context of the ED (Bagnasco et al., 2013). 27 references
ISSN:1362-1017
1478-5153
DOI:10.1111/nicc.12227