Software quality construction in 11 companies: an empirical study using the grounded theory

This paper investigates software quality construction in 11 software companies using the Grounded Theory research method. Our analysis shows that software quality construction is influenced by the development context, which is affected by customer involvement; agility, which enables cooperation amon...

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Bibliographic Details
Published in:Software quality journal 2015-12, Vol.23 (4), p.627-660
Main Authors: Seth, Frank Philip, Mustonen-Ollila, Erja, Taipale, Ossi, Smolander, Kari
Format: Article
Language:English
Subjects:
Compilers
Computer programs
Computer Science
Construction
Cooperation
Creativity
Customers
Data Structures and Information Theory
Design
Grounded theory
Human
Human factors
Innovations
Interpreters
Management decisions
Marketing
Operating Systems
Outsourcing
Product development
Product quality
Programming Languages
R&D
Research & development
Research methodology
Software
Software development
Software engineering
Software Engineering/Programming and Operating Systems
Software industry
Software quality
Studies
Success
Technological change
Theory
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Summary:This paper investigates software quality construction in 11 software companies using the Grounded Theory research method. Our analysis shows that software quality construction is influenced by the development context, which is affected by customer involvement; agility, which enables cooperation among the development teams; outsourcing; and human factors i.e., developers’ creativity, innovation, experience and art, which are not limited by development methods but customer demand and feedback systems. We claim that these findings may be applied in software development companies in the areas of prioritization of human and non-human resources.
ISSN:0963-9314
1573-1367
DOI:10.1007/s11219-014-9246-2