Agenda-setting revisited: When and how do primary-care physicians solicit patients’ additional concerns?

Highlights • Physicians rarely solicit patients’ additional agendas after the chief complaint. • Some question formats are more effective at soliciting patients additional agendas. • Asking questions before the completion of history taking is more effective than later.

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Bibliographic Details
Published in:Patient education and counseling 2016-05, Vol.99 (5), p.718-723
Main Authors: Robinson, Jeffrey D, Tate, Alexandra, Heritage, John
Format: Article
Language:English
Subjects:
Adult
Agenda setting
Communication
Conversation analysis
Humans
Internal Medicine
Male
Medical History Taking - methods
Nursing
Office Visits
Patient
Patient Satisfaction
Patient-Centered Care
Physician
Physician-Patient Relations
Physicians, Primary Care
Primary Health Care - methods
Question asking
Surveys and Questionnaires
Videotape Recording
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Description
Summary:Highlights • Physicians rarely solicit patients’ additional agendas after the chief complaint. • Some question formats are more effective at soliciting patients additional agendas. • Asking questions before the completion of history taking is more effective than later.
ISSN:0738-3991
1873-5134
DOI:10.1016/j.pec.2015.12.009