Evaluation of nursing performance in a social security program/Avaliação do desempenho de enfermagem em um programa de previdência social

• Published in: Acta paulista de enfermagem 2016-03, Vol.29 (2), p.225-225
• Main Authors: Zúñiga, Beatriz Ramos, Oviedo, Aracely Dìaz, Rivera, Sofía Cheverría, Licona, José Francisco Martínez
• Format: Article
• Language: English
• ISSN: 0103-2100; 1982-0194
• DOI: 10.1590/1982-0194201600031

To evaluate nursing performance in the control of diabetic outpatients of the IMSS (Instituto Mexicano del Seguro Social [Mexican Social Security Institute])-Prospera hospital number 44 in Tamazunchale, San Luis Potosi, Mexico. This quantitative, descriptive, cross-sectional study consisted of a sample of 30 nurses recruited from August 2014 to April 2015. A performance observation guide that evaluated administrative, care, teaching, and communication functions was used. Performance was classified as good, fair, and poor by means of descriptive statistics. A total of 93.3% of the sample consisted of female certified nurse assistants, 70% with studies at the technician level. The overall measurements of the administrative, care, teaching, and communication functions indicated that 6.7% presented good performance, 40% fair performance, and 53.3% poor performance. Care and teaching functions show significant opportunities for improving patient self-care. Nursing performance evaluation provides evidence for the management of services in the diabetes program.