Procuring commercial-off-the-shelf software for Air Traffic Services systems in state-owned organizations: A client-centered case study in Spain

This paper reports preliminary findings of a client-centered exploratory study on how Commercial Off-The-Shelf (COTS) software influences the procurement of Air Traffic Services (ATS) systems in state-owned organizations. Our work carried out an initial qualitative study on the case of the Spanish A...

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Bibliographic Details
Published in:Journal of air transport management 2016-07, Vol.54, p.47-51
Main Authors: Gonzaga-López, Carlos, Marco-Simó, Josep Maria
Format: Article
Language:English
Subjects:
Air navigation
Air traffic
Air transport
ATS
ATS systems
Commercial-off-the-shelf software
Computer programs
ENAIRE
Organizations
Procurement
Public procurement
SACTA
Software
State-owned ANSP
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Summary:This paper reports preliminary findings of a client-centered exploratory study on how Commercial Off-The-Shelf (COTS) software influences the procurement of Air Traffic Services (ATS) systems in state-owned organizations. Our work carried out an initial qualitative study on the case of the Spanish Automated Air Traffic Control System (SACTA) in ENAIRE, the national Air Navigation Services Provider (ANSP). As a result, we present an tentative model of the case where a series of emerging ideas is identified. These ideas constitute a client-centered conceptual framework that may help state-owned organizations understand some phenomena associated to the evaluation and procurement of COTS-based ATS systems. •No research is reported on the procurement of ATS systems in state-owned ANSPs.•We studied the influence of COTS Software on the procurement of the Spanish ATS system.•The lack of flexibility in public procurement affects COTS Software integration.•Dependence on the ATS system provider maintains an old natural monopoly in Spain.•The limited adaptability of COTS ATS systems may not be well embraced by the user.
ISSN:0969-6997
1873-2089
DOI:10.1016/j.jairtraman.2016.03.013