Determinants of the intention to use NFC technology as a payment system: an acceptance model approach

The worldwide growth of mobile technology has enabled many companies to take advantage of its application as complementary sales tools. The main objective of this research is user acceptance analysis of near field communication mobile payment systems. Classic variables from the technology acceptance...

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Bibliographic Details
Published in:Information systems and e-business management 2016-05, Vol.14 (2), p.293-314
Main Authors: Ramos-de-Luna, Iviane, Montoro-Ríos, Francisco, Liébana-Cabanillas, Francisco
Format: Article
Language:English
Subjects:
Acceptance
Analysis
Business
Business and Management
Cellular telephones
Communication
Consumer behavior
Determinants
Information Systems Applications (incl.Internet)
Information technology
Innovation
Innovations
IT in Business
Management
Marketing
Mathematical models
Mobile commerce
Original Article
Payment systems
Radio frequency
Receivers & amplifiers
Smartphones
Studies
Technology Acceptance Model
Technology adoption
Technology utilization
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Summary:The worldwide growth of mobile technology has enabled many companies to take advantage of its application as complementary sales tools. The main objective of this research is user acceptance analysis of near field communication mobile payment systems. Classic variables from the technology acceptance model, as well as variables from other recent studies, were used as models for this research (compatibility, security, personal innovation and individual mobility). To meet these objectives a questionnaire, filled out by 191 respondents, formed the basis of a structural equation modeling designed by PLS 3.0 software. The results show that attitude, subjective norms and innovation and are determinants of the future intention to use this technology. Finally, the main implications for corporate management and business development strategies which reinforce this type of business in light of new technical developments are discussed.
ISSN:1617-9846
1617-9854
DOI:10.1007/s10257-015-0284-5