Satisfaction of health-care providers with electronic health records and perceived barriers to its implementation in the United Arab Emirates

The integration of electronic health records (EHRs) has shown promise in improving health‐care quality. In the United Arab Emirates, EHRs have been recently adopted to improve the quality and safety of patient care. A cross‐sectional survey of 680 health‐care providers (HCPs) was conducted to assess...

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Bibliographic Details
Published in:International journal of nursing practice 2016-08, Vol.22 (4), p.408-416
Main Authors: Bani-issa, Wegdan, Al Yateem, Nabeel, Al Makhzoomy, Ibtihal Khalaf, Ibrahim, Ali
Format: Article
Language:English
Subjects:
Adult
Barriers
Clinical outcomes
Computerized medical records
Cross-Sectional Studies
Doctors
Drug administration
Drugs
Electronic Health Records
Female
Health Personnel
Health professionals
Health records
health-care providers
health-care quality
Humans
Investment
Job Satisfaction
Male
Middle Aged
Nurses
Nursing
Patient care
Quality of care
Safety
satisfaction
Technology
United Arab Emirates
Young Adult
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Summary:The integration of electronic health records (EHRs) has shown promise in improving health‐care quality. In the United Arab Emirates, EHRs have been recently adopted to improve the quality and safety of patient care. A cross‐sectional survey of 680 health‐care providers (HCPs) was conducted to assess the satisfaction of HCPs in the United Arab Emirates with EHRs' impact on access/viewing, documentation and medication administration and to explore the barriers encountered in their use. Data were collected over 6 months from April to September 2014. High overall satisfaction with EHRs was reported by HCPs, suggesting their acceptance. Physicians reported the greatest overall satisfaction with EHRs, although nurses showed significantly higher satisfaction with the impact on medication administration compared with other HCPs. The most significant barriers reported by nurses were lack of belief in the value of EHRs for patients and lack of adequate computer skills. Given the large investment in technology, additional research is necessary to promote the full utilization of EHRs. Nurses need to be aware of the value of EHRs for patient care and be involved in all stages of EHR implementations to maximize its meaningful use for better clinical outcomes.
ISSN:1322-7114
1440-172X
DOI:10.1111/ijn.12450