Examining Taiwanese Psychiatric Nurses’ Knowledge and Confidence in Case Management

Background: Psychiatric nurses in Taiwan are increasingly required to employ case management strategies for patients with severe mental illness. However, few studies have examined these nurses’ knowledge of case management and identify their unmet educational needs. Methods: A national cross-section...

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Bibliographic Details
Published in:The Journal of continuing education in nursing , Vol.45 (1), p.1-48
Main Author: Liu, Wen I
Format: Article
Language:English
Subjects:
Adult
Case Management
Caseworker Approach
Clinical Competence
Collaboration
Communication
Continuing education
Cross-Sectional Studies
Data Analysis
Data collection
Educational Needs
Female
Health Knowledge, Attitudes, Practice
Humans
Knowledge
Male
Managerial skills
Managers
Mental disorders
Mental health
Nurses
Nursing
Nursing education
Psychiatric Nursing
Psychiatric-mental health nursing
Questionnaires
Surveys and Questionnaires
Taiwan
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Summary:Background: Psychiatric nurses in Taiwan are increasingly required to employ case management strategies for patients with severe mental illness. However, few studies have examined these nurses’ knowledge of case management and identify their unmet educational needs. Methods: A national cross-sectional survey was conducted to examine psychiatric nurses’ knowledge of case management and confidence in their case management skills. Structured questionnaires were distributed at an arranged time and using an electronic survey tool. Overall, 424 psychiatric nurses were recruited. Results: Participants’ knowledge scores reflected substantial gaps (60% accuracy rate), particularly in basic concepts and case management processes. Additionally, the nurses lacked confidence in applying their case management skills. The unmet educational needs of the nurses were related to the skills of assessing resource requirements, conducting referrals, collaborating with service providers, and linking patients to necessary resources. Additionally, 87% of the nurses had no previous education in case management. Conclusion: Strategies for enhancing continuing education in case management are required to improve nurses’ knowledge of case management, address their unmet educational needs, and prepare them to serve as case managers. 2013;44(X):xx–xx. J Contin Educ Nurs 2013;44(X):xx–xx.
ISSN:0022-0124
1938-2472
DOI:10.3928/00220124-20131015-07