Nurses’ Self-Identified Characteristics and Behaviors Contributing to Patients’ Positive Perceptions of Their Nursing Care: A Qualitative Study

This qualitative study was designed to uncover the characteristics and behaviors of nurses identified by patients as providing exceptional nursing care. “Being present” and “Knowing the patient” were the major themes that captured the nurses’ experience. Four subthemes were identified: looking for c...

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Bibliographic Details
Published in:Journal of holistic nursing 2017-03, Vol.35 (1), p.62-66
Main Author: Costello, Margaret
Format: Article
Language:English
Subjects:
Holistic nursing
Humor
Nurse patient relationships
Nurses
Nursing
Nursing care
Patient satisfaction
Personal experiences
Qualitative research
Citations: Items that this one cites
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Summary:This qualitative study was designed to uncover the characteristics and behaviors of nurses identified by patients as providing exceptional nursing care. “Being present” and “Knowing the patient” were the major themes that captured the nurses’ experience. Four subthemes were identified: looking for commonalities, sharing personal experiences, use of humor, and caring for the spiritual needs of patients.
ISSN:0898-0101
1552-5724
DOI:10.1177/0898010116643835