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The relationship between work engagement and psychological distress of hospital nurses and the perceived communication behaviors of their nurse managers: A cross-sectional survey
Communication between nurse managers and nurses is important for mental health of hospital nurses. The aim of the present study was to investigate the relationship between managers’ communication behaviors toward nurses, and work engagement and psychological distress among hospital nurses using a mu...
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| Published in: | International journal of nursing studies 2017-06, Vol.71, p.115-124 |
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| cites | cdi_FETCH-LOGICAL-c396t-ee1f3b3a9b05cdeed5c2a774f01e3b33e4d13fdd012a1d928869cee2692f7fb3 |
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| container_title | International journal of nursing studies |
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| creator | Kunie, Keiko Kawakami, Norito Shimazu, Akihito Yonekura, Yuki Miyamoto, Yuki |
| description | Communication between nurse managers and nurses is important for mental health of hospital nurses.
The aim of the present study was to investigate the relationship between managers’ communication behaviors toward nurses, and work engagement and psychological distress among hospital nurses using a multilevel model.
The present study was a cross-sectional questionnaire survey.
The participants were nurses working at three hospitals in Japan.
A total of 906 nurses from 38 units participated in the present study. The units with small staff sizes and participants with missing entries in the questionnaire were excluded. The data for 789 nurses from 36 questionnaire survey units were analyzed.
A survey using a self-administered questionnaire was conducted. The questionnaire asked staff nurses about communication behaviors of their immediate manager and their own levels of work engagement, psychological distress, and other covariates. Three types of manager communication behaviors (i.e., direction-giving, empathetic, and meaning-making language) were assessed using the Motivating Language scale; and the scores of the respondents were averaged for each unit to calculate unit-level scores. Work engagement and psychological distress were measured using the Utrecht Work Engagement Scale and the K6 scale, respectively. The association of communication behaviors by unit-level managers with work engagement and psychological distress among nurses was analyzed using two-level hierarchical linear modeling.
The unit-level scores for all three of the manager communication behaviors were significantly and positively associated with work engagement among nurses (p |
| doi_str_mv | 10.1016/j.ijnurstu.2017.03.011 |
| format | article |
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The aim of the present study was to investigate the relationship between managers’ communication behaviors toward nurses, and work engagement and psychological distress among hospital nurses using a multilevel model.
The present study was a cross-sectional questionnaire survey.
The participants were nurses working at three hospitals in Japan.
A total of 906 nurses from 38 units participated in the present study. The units with small staff sizes and participants with missing entries in the questionnaire were excluded. The data for 789 nurses from 36 questionnaire survey units were analyzed.
A survey using a self-administered questionnaire was conducted. The questionnaire asked staff nurses about communication behaviors of their immediate manager and their own levels of work engagement, psychological distress, and other covariates. Three types of manager communication behaviors (i.e., direction-giving, empathetic, and meaning-making language) were assessed using the Motivating Language scale; and the scores of the respondents were averaged for each unit to calculate unit-level scores. Work engagement and psychological distress were measured using the Utrecht Work Engagement Scale and the K6 scale, respectively. The association of communication behaviors by unit-level managers with work engagement and psychological distress among nurses was analyzed using two-level hierarchical linear modeling.
The unit-level scores for all three of the manager communication behaviors were significantly and positively associated with work engagement among nurses (p<0.05). This association was smaller and non-significant after adjusting for the psychosocial work environment. The individual levels of all three of the manager communication behaviors were also significantly and positively associated with work engagement (p<0.05). None of the three manager communication behaviors was significantly associated with psychological distress (p>0.05).
Motivating language by unit-level managers might be positively associated with work engagement among hospital nurses, which is mediated through the better psychosocial work environment of the unit.</description><identifier>ISSN: 0020-7489</identifier><identifier>EISSN: 1873-491X</identifier><identifier>DOI: 10.1016/j.ijnurstu.2017.03.011</identifier><identifier>PMID: 28391107</identifier><language>eng</language><publisher>England: Elsevier Ltd</publisher><subject>Adult ; Behavior ; Communication ; Cross-Sectional Studies ; Female ; Health status ; Hospitals ; Humans ; Interpersonal communication ; Interprofessional Relations ; Japan ; Job performance ; Linear analysis ; Male ; Management ; Meaning ; Mental health ; Motivating language ; Multilevel analysis ; Nurse managers ; Nurses ; Nursing ; Nursing administration ; Nursing Staff, Hospital - psychology ; Polls & surveys ; Psychiatric nurses ; Psychological distress ; Psychosocial factors ; Staff nurses ; Stress, Psychological ; Work engagement ; Work environment ; Young Adult</subject><ispartof>International journal of nursing studies, 2017-06, Vol.71, p.115-124</ispartof><rights>2017 Elsevier Ltd</rights><rights>Copyright © 2017 Elsevier Ltd. All rights reserved.</rights><rights>Copyright Elsevier Science Ltd. Jun 2017</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c396t-ee1f3b3a9b05cdeed5c2a774f01e3b33e4d13fdd012a1d928869cee2692f7fb3</citedby><cites>FETCH-LOGICAL-c396t-ee1f3b3a9b05cdeed5c2a774f01e3b33e4d13fdd012a1d928869cee2692f7fb3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,776,780,27901,27902,30976</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/28391107$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Kunie, Keiko</creatorcontrib><creatorcontrib>Kawakami, Norito</creatorcontrib><creatorcontrib>Shimazu, Akihito</creatorcontrib><creatorcontrib>Yonekura, Yuki</creatorcontrib><creatorcontrib>Miyamoto, Yuki</creatorcontrib><title>The relationship between work engagement and psychological distress of hospital nurses and the perceived communication behaviors of their nurse managers: A cross-sectional survey</title><title>International journal of nursing studies</title><addtitle>Int J Nurs Stud</addtitle><description>Communication between nurse managers and nurses is important for mental health of hospital nurses.
The aim of the present study was to investigate the relationship between managers’ communication behaviors toward nurses, and work engagement and psychological distress among hospital nurses using a multilevel model.
The present study was a cross-sectional questionnaire survey.
The participants were nurses working at three hospitals in Japan.
A total of 906 nurses from 38 units participated in the present study. The units with small staff sizes and participants with missing entries in the questionnaire were excluded. The data for 789 nurses from 36 questionnaire survey units were analyzed.
A survey using a self-administered questionnaire was conducted. The questionnaire asked staff nurses about communication behaviors of their immediate manager and their own levels of work engagement, psychological distress, and other covariates. Three types of manager communication behaviors (i.e., direction-giving, empathetic, and meaning-making language) were assessed using the Motivating Language scale; and the scores of the respondents were averaged for each unit to calculate unit-level scores. Work engagement and psychological distress were measured using the Utrecht Work Engagement Scale and the K6 scale, respectively. The association of communication behaviors by unit-level managers with work engagement and psychological distress among nurses was analyzed using two-level hierarchical linear modeling.
The unit-level scores for all three of the manager communication behaviors were significantly and positively associated with work engagement among nurses (p<0.05). This association was smaller and non-significant after adjusting for the psychosocial work environment. The individual levels of all three of the manager communication behaviors were also significantly and positively associated with work engagement (p<0.05). None of the three manager communication behaviors was significantly associated with psychological distress (p>0.05).
Motivating language by unit-level managers might be positively associated with work engagement among hospital nurses, which is mediated through the better psychosocial work environment of the unit.</description><subject>Adult</subject><subject>Behavior</subject><subject>Communication</subject><subject>Cross-Sectional Studies</subject><subject>Female</subject><subject>Health status</subject><subject>Hospitals</subject><subject>Humans</subject><subject>Interpersonal communication</subject><subject>Interprofessional Relations</subject><subject>Japan</subject><subject>Job performance</subject><subject>Linear analysis</subject><subject>Male</subject><subject>Management</subject><subject>Meaning</subject><subject>Mental health</subject><subject>Motivating language</subject><subject>Multilevel analysis</subject><subject>Nurse managers</subject><subject>Nurses</subject><subject>Nursing</subject><subject>Nursing administration</subject><subject>Nursing Staff, Hospital - psychology</subject><subject>Polls & surveys</subject><subject>Psychiatric nurses</subject><subject>Psychological distress</subject><subject>Psychosocial factors</subject><subject>Staff nurses</subject><subject>Stress, Psychological</subject><subject>Work engagement</subject><subject>Work environment</subject><subject>Young Adult</subject><issn>0020-7489</issn><issn>1873-491X</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2017</creationdate><recordtype>article</recordtype><sourceid>7QJ</sourceid><recordid>eNqFkcuO1DAQRSMEYpqBXxhZYsMmwY88WTEa8ZJGYtMLdpZjVzoOiR1cSY_6t_hCnO4ZFmxYWSqde2-5bpLcMJoxysr3Q2YHtwZc1oxTVmVUZJSxZ8mO1ZVI84b9eJ7sKOU0rfK6uUpeIQ6UUlbT-mVyxWvRMEarXfJ73wMJMKrFeoe9nUkLywOAIw8-_CTgDuoAE7iFKGfIjCfd-9EfrFYjMRaXAIjEd6T3ONslDrelAM_0Eq1nCBrsEQzRfppWF4VbUkzp1dH6cBZH0IaLkkzKxcSAH8gt0cEjpgh6k0RvXMMRTq-TF50aEd48vtfJ_vOn_d3X9P77l293t_epFk25pACsE61QTUsLbQBMobmqqryjDOJcQG6Y6IyhjCtmGl7XZaMBeNnwrupacZ28u9jOwf9aARc5WdQwjsqBX1GyKBB5yXkR0bf_oINfQ9w4Uk1eVLzIcx6p8kKdvxWgk3OwkwonyajcSpWDfCpVbqVKKmQsNQpvHu3XdgLzV_bUYgQ-XgCI5zhaCBK1BafB2BCPJ423_8v4A8bivOw</recordid><startdate>201706</startdate><enddate>201706</enddate><creator>Kunie, Keiko</creator><creator>Kawakami, Norito</creator><creator>Shimazu, Akihito</creator><creator>Yonekura, Yuki</creator><creator>Miyamoto, Yuki</creator><general>Elsevier Ltd</general><general>Elsevier Limited</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7QJ</scope><scope>ASE</scope><scope>FPQ</scope><scope>K6X</scope><scope>NAPCQ</scope><scope>7X8</scope></search><sort><creationdate>201706</creationdate><title>The relationship between work engagement and psychological distress of hospital nurses and the perceived communication behaviors of their nurse managers: A cross-sectional survey</title><author>Kunie, Keiko ; Kawakami, Norito ; Shimazu, Akihito ; Yonekura, Yuki ; Miyamoto, Yuki</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c396t-ee1f3b3a9b05cdeed5c2a774f01e3b33e4d13fdd012a1d928869cee2692f7fb3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2017</creationdate><topic>Adult</topic><topic>Behavior</topic><topic>Communication</topic><topic>Cross-Sectional Studies</topic><topic>Female</topic><topic>Health status</topic><topic>Hospitals</topic><topic>Humans</topic><topic>Interpersonal communication</topic><topic>Interprofessional Relations</topic><topic>Japan</topic><topic>Job performance</topic><topic>Linear analysis</topic><topic>Male</topic><topic>Management</topic><topic>Meaning</topic><topic>Mental health</topic><topic>Motivating language</topic><topic>Multilevel analysis</topic><topic>Nurse managers</topic><topic>Nurses</topic><topic>Nursing</topic><topic>Nursing administration</topic><topic>Nursing Staff, Hospital - psychology</topic><topic>Polls & surveys</topic><topic>Psychiatric nurses</topic><topic>Psychological distress</topic><topic>Psychosocial factors</topic><topic>Staff nurses</topic><topic>Stress, Psychological</topic><topic>Work engagement</topic><topic>Work environment</topic><topic>Young Adult</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Kunie, Keiko</creatorcontrib><creatorcontrib>Kawakami, Norito</creatorcontrib><creatorcontrib>Shimazu, Akihito</creatorcontrib><creatorcontrib>Yonekura, Yuki</creatorcontrib><creatorcontrib>Miyamoto, Yuki</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>Applied Social Sciences Index & Abstracts (ASSIA)</collection><collection>British Nursing Index</collection><collection>British Nursing Index (BNI) (1985 to Present)</collection><collection>British Nursing Index</collection><collection>Nursing & Allied Health Premium</collection><collection>MEDLINE - Academic</collection><jtitle>International journal of nursing studies</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Kunie, Keiko</au><au>Kawakami, Norito</au><au>Shimazu, Akihito</au><au>Yonekura, Yuki</au><au>Miyamoto, Yuki</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>The relationship between work engagement and psychological distress of hospital nurses and the perceived communication behaviors of their nurse managers: A cross-sectional survey</atitle><jtitle>International journal of nursing studies</jtitle><addtitle>Int J Nurs Stud</addtitle><date>2017-06</date><risdate>2017</risdate><volume>71</volume><spage>115</spage><epage>124</epage><pages>115-124</pages><issn>0020-7489</issn><eissn>1873-491X</eissn><abstract>Communication between nurse managers and nurses is important for mental health of hospital nurses.
The aim of the present study was to investigate the relationship between managers’ communication behaviors toward nurses, and work engagement and psychological distress among hospital nurses using a multilevel model.
The present study was a cross-sectional questionnaire survey.
The participants were nurses working at three hospitals in Japan.
A total of 906 nurses from 38 units participated in the present study. The units with small staff sizes and participants with missing entries in the questionnaire were excluded. The data for 789 nurses from 36 questionnaire survey units were analyzed.
A survey using a self-administered questionnaire was conducted. The questionnaire asked staff nurses about communication behaviors of their immediate manager and their own levels of work engagement, psychological distress, and other covariates. Three types of manager communication behaviors (i.e., direction-giving, empathetic, and meaning-making language) were assessed using the Motivating Language scale; and the scores of the respondents were averaged for each unit to calculate unit-level scores. Work engagement and psychological distress were measured using the Utrecht Work Engagement Scale and the K6 scale, respectively. The association of communication behaviors by unit-level managers with work engagement and psychological distress among nurses was analyzed using two-level hierarchical linear modeling.
The unit-level scores for all three of the manager communication behaviors were significantly and positively associated with work engagement among nurses (p<0.05). This association was smaller and non-significant after adjusting for the psychosocial work environment. The individual levels of all three of the manager communication behaviors were also significantly and positively associated with work engagement (p<0.05). None of the three manager communication behaviors was significantly associated with psychological distress (p>0.05).
Motivating language by unit-level managers might be positively associated with work engagement among hospital nurses, which is mediated through the better psychosocial work environment of the unit.</abstract><cop>England</cop><pub>Elsevier Ltd</pub><pmid>28391107</pmid><doi>10.1016/j.ijnurstu.2017.03.011</doi><tpages>10</tpages></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 0020-7489 |
| ispartof | International journal of nursing studies, 2017-06, Vol.71, p.115-124 |
| issn | 0020-7489 1873-491X |
| language | eng |
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| source | Applied Social Sciences Index & Abstracts (ASSIA); ScienceDirect Freedom Collection |
| subjects | Adult Behavior Communication Cross-Sectional Studies Female Health status Hospitals Humans Interpersonal communication Interprofessional Relations Japan Job performance Linear analysis Male Management Meaning Mental health Motivating language Multilevel analysis Nurse managers Nurses Nursing Nursing administration Nursing Staff, Hospital - psychology Polls & surveys Psychiatric nurses Psychological distress Psychosocial factors Staff nurses Stress, Psychological Work engagement Work environment Young Adult |
| title | The relationship between work engagement and psychological distress of hospital nurses and the perceived communication behaviors of their nurse managers: A cross-sectional survey |
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