Addressing Information Needs in Employment Services Provision in Italy: The Role of Codesign Networks

This article examines how coproduction can contribute to information quality in support of labor-market decision-making. Data was gathered on different types of Labor Market Intelligence (LMI) as decision-support systems for stakeholders, and subsequently by analyzing a specific program, with a focu...

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Bibliographic Details
Published in:International journal of public administration 2017-06, Vol.40 (7), p.588-597
Main Authors: Martini, Mattia, Andreani, Martino, Trivellato, Benedetta
Format: Article
Language:English
Subjects:
Active labor market policy
Data quality
Decision making
decision-support systems
Effectiveness
Employers
Employment
Employment agencies
Information needs
Information services
Information systems
Intelligence
Interest groups
Italy
knowledge sharing
Labor market
Labour market
Participation
Policy networks
public employment services (PES)
Recruitment
services codesign
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Summary:This article examines how coproduction can contribute to information quality in support of labor-market decision-making. Data was gathered on different types of Labor Market Intelligence (LMI) as decision-support systems for stakeholders, and subsequently by analyzing a specific program, with a focus on the role of information within its coproduction process. Results confirm the importance of information systems to support employment services design, but highlight the limitations of existing channels, and outline the types of information needed for policy effectiveness: those that are gathered through continuous relations with employers and jobseekers, and that often derive from participation in policy networks.
ISSN:0190-0692
1532-4265
DOI:10.1080/01900692.2016.1162802