Exploring the core of crew resource management course: speak up or stay silent

The Norwegian Costal Express travels 24/7 along a coast considered as one of the most dangerous littoral areas of the world. It is crucial for safe voyage to speak up when one of the crewmembers discovers a discrepancy or vital new information to the passage that needs to be shared and acted upon. C...

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Bibliographic Details
Published in:International maritime health 2017-01, Vol.68 (2), p.126-132
Main Authors: Espevik, Roar, Rose Saus, Evelyn, Olsen, Olav Kjellvold
Format: Article
Language:English
Subjects:
Adult
Aged
Communication
Humans
Inservice Training
Middle Aged
Naval Medicine
Norway
Pilots
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Summary:The Norwegian Costal Express travels 24/7 along a coast considered as one of the most dangerous littoral areas of the world. It is crucial for safe voyage to speak up when one of the crewmembers discovers a discrepancy or vital new information to the passage that needs to be shared and acted upon. Crew resource management courses are intended to increase safety and we suggest that the key is to enhance the ability to speak up. Watch keepers valued a 4-h course intended to enhance the ability to speak up and improve listening skills as highly relevant (89%) and educational (69%). These high scores indicate that this type of training is necessary to improve safety.
ISSN:1641-9251
2081-3252
DOI:10.5603/IMH.2017.0023