Exploring mobility & workplace choice in a flexible office through post-occupancy evaluation

Developments in information and communication systems, organisational structure and the nature of work have contributed to the restructuring of work environments. In these new types of work environments, employees do not have assigned workplaces. This arrangement helps organisations to minimise rent...

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Bibliographic Details
Published in:Ergonomics 2018-02, Vol.61 (2), p.226-242
Main Authors: Göçer, Özgür, Göçer, Kenan, Ergöz Karahan, Ebru, İlhan Oygür, Işıl
Format: Article
Language:English
Subjects:
Building design
Communications systems
Employees
Environmental engineering
Evaluation
flexible offices
Flexible working
GIS
Indoor environments
Information systems
Leadership
Mobility
Post-occupancy evaluation
Scanning
Space life sciences
spatio-temporal mapping
Surveying
Sustainable design
Tracking
Workplaces
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Summary:Developments in information and communication systems, organisational structure and the nature of work have contributed to the restructuring of work environments. In these new types of work environments, employees do not have assigned workplaces. This arrangement helps organisations to minimise rent costs and increase employee interaction and knowledge exchange through mobility. This post-occupancy evaluation (POE) study focuses on a flexible office in a Gold Leadership in Energy and Environmental Design-certified building in Istanbul. An integrated qualitative and quantitative POE technique with occupancy tracking via barcode scanning and instant surveying has been introduced. Using this unique approach, we examined the directives/drivers in workplace choice and mobility from different perspectives. The aggregated data was used to discern work-related consequences such as flexibility, workplace choice, work and indoor environment satisfaction, place attachment and identity. The results show that employees who have a conventional working culture develop a new working style: 'fixed-flexible working'. Practitioner Summary: This paper introduces a new POE approach for flexible offices based on occupancy tracking through barcode scanning to explore workplace choice and mobility. More than half (52.1%) of the participants have tended to choose the same desk every day. However, the satisfaction level of the 'mobile' employees was higher than that of the 'fixed flexible' employees.
ISSN:0014-0139
1366-5847
DOI:10.1080/00140139.2017.1349937