Using National Measures of Patients' Perceptions of Health Care to Design and Debrief Clinical Simulations

This article describes an innovative approach to using national measures of patients' perspectives of quality health care. Nurses from a regional simulation consortium designed and executed a simulation using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey t...

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Bibliographic Details
Published in:Nursing education perspectives 2017-01, Vol.38 (1), p.44-46
Main Authors: Eisert, Shelly L, Bartlett Ellis, Rebecca J, Geers, Jennifer W, Werskey, Karen L
Format: Article
Language:English
Subjects:
Adult Basic Education
Adult Students
Behavioral Objectives
Communication
Curricula
Nurse patient relationships
Nursing
Nursing education
Objectives
Patient satisfaction
Perceptions
Quality
Simulation
Students
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Summary:This article describes an innovative approach to using national measures of patients' perspectives of quality health care. Nurses from a regional simulation consortium designed and executed a simulation using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey to prepare nurses to improve care and, in turn, enhance patients' perceptions of care. The consortium is currently revising the reporting mechanism to collect data about specific learning objectives based on national quality indicator benchmarks, specifically HCAHPS. This revision reflects the changing needs of health care to include quality metrics in simulation.
ISSN:1536-5026
1943-4685
DOI:10.1097/01.NEP.0000000000000078