Organizational climate in air traffic control

A positive and innovative organizational climate is of great importance in order to manage and adapt to change. Such a climate seldom evolves in organizations closely governed by rules and regulations. Because of ongoing organizational and technical changes within the Swedish Air Navigation Services...

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Bibliographic Details
Published in:Applied ergonomics 2006-03, Vol.37 (2), p.119-129
Main Authors: Arvidsson, Marcus, Johansson, Curt R, Ek, Åsa, Akselsson, Roland
Format: Article
Language:English
Subjects:
Air traffic control
Innovative preparedness
Organizational climate
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Summary:A positive and innovative organizational climate is of great importance in order to manage and adapt to change. Such a climate seldom evolves in organizations closely governed by rules and regulations. Because of ongoing organizational and technical changes within the Swedish Air Navigation Services Provider, a study concerning the organizational climate for changes and innovations was conducted to investigate the organization's capacity to cope with changes. Study locations were the two Swedish main air traffic control centers and parts of the civil aviation administration headquarters. In the study 390 subjects took part and the CCQ questionnaire was used to measure the organizational climate. The results show that the organizational climate is quite positive despite the rule-governed work. The results also show that administrative personnel assess the organizational climate as more positive than operative personnel. Comparisons between management positions did not result in any differences.
ISSN:0003-6870
1872-9126
DOI:10.1016/j.apergo.2005.06.005