Provincial development of a patient-reported outcome initiative to guide patient care, quality improvement, and research

• Published in: Healthcare management forum 2018-01, Vol.31 (1), p.13-17
• Main Authors: Olson, Robert A., Howard, Fuchsia, Lapointe, Vincent, Schellenberg, Devin, Nichol, Alan, Bowering, Gale, Curtis, Susan, Walter, Allison, Brown, Steven, Thompson, Corinne, Bergin, Jackie, Lomas, Sheri, French, John, Halperin, Ross, Tyldesley, Scott, Beckham, Wayne
• Format: Article
• Language: English
• ISSN: 0840-4704; 2352-3883
• DOI: 10.1177/0840470417715478

The BC Cancer Agency Radiotherapy (RT) program started the Prospective Outcomes and Support Initiative (POSI) at all six centres to utilize patient-reported outcomes for immediate clinical care, quality improvement, and research. Patient-reported outcomes were collected at time of computed tomography simulation via tablet and 2 to 4 weeks post-RT via either tablet or over the phone by a registered nurse. From 2013 to 2016, patients were approached on 20,150 attempts by POSI for patients treated with RT for bone metastases (52%), brain metastases (11%), lung cancer (17%), gynecological cancer (16%), head and neck cancer (2%), and other pilots (2%). The accrual rate for all encounters was 85% (n = 17,101), with the accrual rate varying between the lowest and the highest accruing centre from 78% to 89% (P < .001) and varying by tumour site (P < .001). Using the POSI database, we have performed research and quality improvement initiatives that have changed practice.