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In 1993, Bain & Co. launched a multi-year research project into the usage and satisfaction levels of such tools as reengineering, knowledge management, mission statements, core competencies and other management techniques. Tool usage is high across all industries and in all countries, with the a...

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Bibliographic Details
Published in:Fortune 1998-09, Vol.138 (5), p.162
Main Author: Rigby, Darrell K
Format: Magazinearticle
Language:English
Subjects:
Bear markets
Consultants
Fads
Knowledge management
Management styles
Polls & surveys
Statistical data
Online Access:Get full text
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Summary:In 1993, Bain & Co. launched a multi-year research project into the usage and satisfaction levels of such tools as reengineering, knowledge management, mission statements, core competencies and other management techniques. Tool usage is high across all industries and in all countries, with the average respondent using 13 of the top 25 tools. Yet 77% of executives report that tools promise more than they deliver, and even highly rated tools vary widely in their ability to improve financial results, customer equity and competitive advantage. In 1997, strategic planning was the favorite management tool.
ISSN:0015-8259