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Listening to the voice(s) of the customer – at scale

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Bibliographic Details
Published in:Research world (Hoboken, NJ) NJ), 2018-11, Vol.2018 (73), p.57-57
Main Author: Taylor, Earl L.
Format: Magazinearticle
Language:English
Online Access:Get full text
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ISSN:1567-3073
2330-4448
DOI:10.1002/rwm3.20747