Using technology to support the social and emotional well‐being of nurses: A scoping review protocol

• Published in: Journal of advanced nursing 2019-04, Vol.75 (4), p.898-904
• Main Authors: Webster, Natalie, Oyebode, Jan, Jenkins, Catharine, Smythe, Analisa
• Format: Article
• Language: English
• Subjects: app; Approved projects; Electronic publishing; emotional and social support; Emotional support; Emotions; Health care; Labor force; Literature reviews; midwifery; Nurse led services; Nurses; Nursing; Occupational stress; online; Patients; protocol; scoping review; smartphone; Social support; Systematic review; Technology; Well being
• ISSN: 0309-2402; 1365-2648
• DOI: 10.1111/jan.13942

Aims (a) To review the published literature on the use of technology to provide social or emotional support to nurses, (b) to evaluate and identify gaps in the research, (c) to assess whether a systematic review would be valuable, (d) to make recommendations for future developments. Design The protocol for the scoping review has been developed in accordance with recommendations from several methodological frameworks, as no standardized protocol currently exists for this purpose. Methods Our protocol incorporates information about the aims and objectives of the scoping review, inclusion criteria, search strategy, data extraction, quality appraisal, data synthesis, and plans for dissemination. Funding for this project was approved by Burdett Trust for Nursing in December 2016. Discussion Technology to support patient emotional and social well‐being has seen a rapid growth in recent years and is offered in a variety of formats. However, similar support for nursing staff remains under‐researched with no literature review undertaken on this topic to date. This is despite nurses working in emotionally demanding environments which can be socially isolating. The scoping review will map current evidence on the use of technology to support nursing staff and explore the range, extent, and nature of this activity. It will also give a basis for deciding if a full systematic review would be desirable. Impact It is important that the psychological well‐being of nurses is seriously addressed as more nurses are now leaving than joining the profession. This is an international concern. High staff turnover has an interpersonal cost and is associated with reduced quality of patient care. Financial implications are also important to consider as healthcare providers employ costly agency staff to address the workforce deficit. Online technology may offer a sustainable and accessible means of providing support for nurses who find it difficult to communicate in person due to time pressures at work. 目的 (a)回顾有关利用技术向护士提供社会或情感支持的已发表文献,(b)评估并确定研究中的差异,(c)评估系统性回顾是否有价值,(d)对未来发展提出建议。 设计 由于目前还没有范围审查的标准化协议,因此依据几个方法框架的建议制定了该范围审查协议。 方法 协议包括关于范围审查的目的和目标、包含标准、搜索策略、数据提取、质量评估、数据合成和传播计划等信息。2016年12月,Burdett护理信托基金批准了该项目的资金。 讨论 近年来,支持患者情绪和社会福祉的技术迅速发展,并且具有多种提供形式。然而,对护理人员的类似支持仍未得到充分研究,迄今为止还没有对该主题进行研究的文献综述。尽管护士在高度紧张的环境中工作,但这一环境却可能会与社会分离。范围审查将描述关于使用技术支持护理人员的现有证据,并探索该行为的范围、程度和性质。还将为决定是否需要进行全面的系统回顾提供依据。 影响 认真对待护士的心理健康非常重要,因为从业护士中有越来越多人励志。这是一个国际性问题。偏高的员工更替率会造成人际关系成本,也同样促成患者护理质量的降低。由于医疗保健人员雇用昂贵的机构工作人员应对劳动力短缺,